KFC Durham - City Retail Park
1231 Reviews
$$$$$$
- Friday10:30 AM–11 PM
- Saturday10:30 AM–11 PM
- Sunday10:30 AM–10 PM
- Monday10:30 AM–11 PM
- Tuesday10:30 AM–11 PM
- Wednesday10:30 AM–11 PM
- Thursday10:30 AM–11 PM
About the Business
Access Denied |
Contacts
Call Us
+441913741468
Unit 11, Durham City Retail Park, Renny's Ln, Durham DH1 2RS
Hours
- Friday10:30 AM–11 PM
- Saturday10:30 AM–11 PM
- Sunday10:30 AM–10 PM
- Monday10:30 AM–11 PM
- Tuesday10:30 AM–11 PM
- Wednesday10:30 AM–11 PM
- Thursday10:30 AM–11 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Wi-Fi
- Dine-in
- Takeaway
- Coffee
- Vegetarian options
- Dinner
- Catering
- Dessert
- Seating
- Toilets
- Family friendly
- Groups
- Good for kids
- High chairs
- Kids' menu
- Late-night food
- Lunch
- Casual
- Outdoor seating
- No-contact delivery
- Parking
- Cash only
- Counter service
- Free parking lot
- Drive-through
Recommended Reviews
Brian
20.03.2024
KFC Durham - City Retail Park
What an absolute joke this place was this afternoon. I've never seen anything like it! It was busy but the kitchen seemed to be able to turn over the food faster than the two staff members at the front could bag it. Honestly, they didn't have a clue what they were doing as they blundered on without a care in the world with blank looks on their faces. There was a que of people asking for their money back! Not once did I hear them call any numbers out, they just seemed to be packing food into bags at snail pace and putting them to one side as the que in the restaurant just got bigger and bigger!
BethLouise1994
15.02.2024
KFC Durham - City Retail Park
The worst portion sizes of any KFC we have visited. Snack buckets are never more than half full on any of our visits. I'm not actually sure how they're getting away with it.
R Anon
08.02.2024
KFC Durham - City Retail Park
The food is standard.Service however is very poor. If using the drive thru you'll be asked to park in a waiting bay even if you're the only person in the queue. The staff are not fast and not trained well. Round the corner at McDonalds (I don't know how they do it) they serve queues of people and must have a production line inside because they are incredible.KFC used to have only teens working there, now it's adults I expected it to get better but no. Poorly managed.
Somaia Alrawi
29.01.2024
KFC Durham - City Retail Park
We just came home with our family feast meal. I ordered it at the shop, then when I went home I found the potatoes chips were from a night or probably a week ago. They taste horrible, had no colour and had black spots!The chicken was somewhat edible but was very hard and crusty and taste nothing like chicken! This is not the first time I order from KFC but this time it’s shocking how bad their service and food was. I wouldn’t even give a star!
Emma Smith
24.01.2024
KFC Durham - City Retail Park
3 times over the space of 5 months I’ve been here and EACH time I’ve waited an hour for food! No bay’s available to park in, disabled spaces full of people waiting for food - cars literally sat blocking the drive through as there’s physically no more space to wait yet the staff are allowing everyone through? An accident waiting to happen. Completely a safety risk.Why each time is a FAST food restaurant taking 1 hour + to serve FAST food, let’s not mention the wrong orders and no idea what’s going on. Please can we have managers with a clue!
luis enrique roldan garcia
23.01.2024
KFC Durham - City Retail Park
the place very dirty, a lot of food thrown on the floor and tables. I had to clean the table to be able to eat. I was there for about half an hour and no one was able to clean the floor or the tables.
Michael
25.12.2023
KFC Durham - City Retail Park
Nice tasty fresh kfc friendly staff and quick service. Good value offers are available when using the app.
Vicky Pittaway
18.12.2023
KFC Durham - City Retail Park
Service at this kfc is shocking. Waited 20mins at the drive through for our food. No communication as to delays on orders and we were the only people there. Will NEVER come back here. This branch should be audited as they are bringing down the brand.
Mick Hirst
16.12.2023
KFC Durham - City Retail Park
KFC TONIGHT, was on mission to impress. Not just servered hot but fresh, chip were hot and tasted nice. While new design inside the restaurant. However only criticism I could make was the air con made the place to cold when eating inside
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Unit 11, Durham City Retail Park, Renny's Ln, Durham DH1 2RS
KFC Durham - City Retail Park