Kensington Town Hall

Great place for events and fairs. I went today to the Parallax Art Fair and the space allowed several stands and many attendants. It was spacious and comfortable. Hope to attend more events there soon

I think I can easily say its the worst Council in London, minus -20 Stars. Ask 5 of there member of staff the same question and you will get 5 different answers. The funny thing is 4 out of 5 will be totally wrong. They lie to you without shame. If you have a housing problem or a Homelessness issue than you have lost already. Most useless people working in this field in this council. They wont help or don't know how to do there job and will give you wrong information over and over again. The councils head of Housing contacted me after me filling a complain and told me that I will get help. Here 8 month after and nothing. Will file another complaint vs RBKC. Worst people to deal with in my opinion.

The Town Hall virtually empty but staff on duty very helpful. The place is nice and clean and spacious. Sanitizers available. I went there especially to sign Queen Elizabeth II RBK&C Book of Condolences.

This review is for the Covid testing facility section only. Came here today and had a disgraceful service given to me. I came in politely asking about doing a walk-in Covid test as I hadn’t done one since last Summer I preferred to do it under supervision (so in-clinic) to ensure I did it properly - which should be fine, as it’s a service the Town Hall is offering.The staff were very reluctant to help me, even though I didn’t complain and asked nicely but instead of showing me where I go they just instead multiple times tried to deter me from doing one in the hall and tried sending me away before then “directing” me to round the corner lane 9. This part I’m not so concerned about as it makes sense they wouldn’t want to walk someone who potentially could be walking in ill (although I’m not). But for me the main point of complaint is the way they spoke to me. It was speaking very fast and short in a “hurry up” sort of way like the important questions I asked were ridiculous to ask or something (such as if it registers to the NHS app - which is a relevant question) - hard to explain but the underlying tone and way of speech was just plain out rude - and the staff should learn some better manners/ etiquette when working with the public. Speaking in a overly fast manner & rude tone just suggests to members that we are a burden to you despite asking just a couple relevant questions when I assume you’ve been hired for “customer service” and therefore should be helping us.To make it clear it was two men I spoke to, not the lady that worked there.

Tired. Functional. Lighting is poor quality, but bright enough

Guyana Diaspora Conference

Nice and functional public space with very friendly staff. Just follow the clear signs to go where you need to. Reception desk is very helpful!

Usually very good but the outside council phone was not working to make contact regarding dumping / skips and stuff outside under my flat....Winchester Court W84AB photos available especially carsand vans parking on the pavement- a concern with health and safety.