Solid Rock IT UK

Older Macbook Pro needed a new screen. The company had a replacement delivered within a couple days and sent an engineer to my home that same night for the repair. Fast, friendly, efficient and well worth the price. Recommended.

I had an intermittent fault on a MacBook Pro. The engineer was able to diagnose the issue over the telephone, order parts and took the trouble to come to my property on a weekend to repair it. Excellent service, highly competent and reasonable. Recommended.

I found Solid Rock IT through Google and the engineer came to my home within a few days.I had problems with my IMac and email accounts and needed a new MacBook and hard drive setting up.Everything was done very well and all now fine. The engineer was very friendly, helpful and knowledgeable.I would certainly use again and recommend.

Solid Rock IT came to our house in late 2020 and sorted out all our IT, WIFI and we also needed cabling to a garden office. Fantastic service. Never a blip or an issue. Then today we had an engineer arrive from our new service provider and it all went horribly wrong. But again Solid Rock saved the day. Firstly they answered the phone, spoke to the engineer and solved the problem, remotely, straight away. Crisis averted and I can’t thank or recommend them enough. Really, if you need help for any IT issue look no further.

My laptop needed a screen replacement and Mark was very helpful in helping me out. He ordered a new screen to my specifications and installed it as soon as it arrived; in less than 20 minutes! Very good customer service and efficient people. I highly recommend to any locals in the area.

The engineer was very efficient and friendly. They saved me from loosing data and fixed the blue screen error issue on my pc. Would recommend

Have had my MacBook Pro for years and it truly is my baby…. Was very nervous to have it repaired, but after reading Solid Rock’s outstanding reviews I thought I’d give them a try. Within 4 hours of me contacting them, an engineer showed up to my house and replaced my battery. Service was super quick and transaction was very easy - fee was very reasonable too. The engineer also gave me some aftercare tips to prolong the life of my new battery! Cannot recommend the company enough. Will definitely be using again if I ever need IT repairs!

I cannot fault the service I received from Solid Rock IT. What should’ve been a relatively simple installation of a new hard drive ended up being far more complicated when it was discovered that the back up I had made on my external hard drive had been corrupted. The engineer couldn’t have been more helpful, staying for hours to find a solution and get my laptop up and working again. Fantastic and very highly recommended!

After finally saving up what I thought should be enough to get my Macbook Pro 2020 Model's screen fixed after an accident caused it to go completely black, I went to the apple store to get a quote - which was far beyond my budget. So after some research, I went with Solid Rock instead. I was nervous to have the product fixed by someone outside of apple, but I had absolutely nothing to worry about. I booked the appointment on Thursday afternoon, when the engineer then ordered the screen after I paid half the total cost as a deposit. There were no extra charges or hidden fees following this. By Monday (today at the time of writing), just 2 working days later, he came to my house to fix my device. He was friendly and calm and I was able to work from home as normal as he got on with the job. It took about an hour of careful work and I am now writing this review using my new screen! A flawless job, and much more affordable than going directly with apple. Thank you Solid Rock!