EE

Very Good deal, Steph was very helpful and made sure everything was set up before we left.

Not sure if this is the right branch to write a review for Taylor who helped assist me. Taylor was wonderful, lovely and patient to help me resolve an issue I had. Thankyou Taylor

Waited for 45 mins just to collect DPD delivery got a parking ticket also when I just thought I can just JP into shop collect and go back out

staff pleasant enough but unable to organise replacing a lost payg sim says need to get a new number or migrate to contract.Only redeemed by advising I phone customer services who more than made up for EE retail service.

Feedback from here from what ive heard hasnt been the best but ive had not bad experiences with them lately

Booked an appointment for 3rd April at 11 am. Got a text in morning to be prompt for appt arrived at 10 50am and notice on door stating shop was closed for the day, that is bad management for an EE shop. Decided to go to Glasgow Fort branch where i was very satisfied with customer care.

Nine out of ten visits have ended in disappointment, majority of the staff disinterested, dismissive and leave you none the better for visiting.As the human face of a company that hides behind their infuriating call centre and online help, the amount of times I've been dismissed from here to 'go online' 'contact the manufacturer' 'Google it' is way below par if what you'd expect and it's not for the lack of staff, four members if staff all trouble shooting a basic enquiry seems like there's no basic customer service training being provided.Even when trying to get two Pay Monthly contracts set up I ended leaving because they had no interest in helping.The one gleaming positive experience I've had here, is for the young girl who served me one day, whilst her colleagues ignored me completely, stopped cleaning the store and actually searched for suitable contracts, did everything she could to help and looked out suitable phones - whoever you are or where, you are brilliant.

excellent shop very helpful the salesperson called zach is a credit to the company he couldn't do enough to help would recommend this shop to anyone who needs help with there enquiries

Customer service is brilliant, staff are excellent

Nothing wrong with this specific outlet, but EE in my experience should be avoided. Very poor coverage in comparison to O2 (who I'm now with).I am disgusted with the contract that they talked my elderly and vulnerable mother into signing. A ridiculously overpriced contract for the service she receives and they refused to help her get out of it early when I realised what she'd been coerced into signing.