Three

Just bought a mifi from three whilst we wait for broadband:) thanks guys

Jordan and his colleagues spent almost 3 hours helping me with an issue caused by another phone company. Their patience and professionalism was amazing and I am most grateful for all their help.

Lizzie greeted me with a smile, talked me through everything in detail and didn’t pressure me, but laid out my options for me, I opted for a fantastic bundle deal! Her manager Jordan kindly fitted my screen protector and offered to set up the Three+ app for so I can get a £1 coffee!

On 2.10.23, the worst customer service we have experienced as 3 customers for years. Female staff; Assistant Manager A, so rude and insensitive of customer needs.

Absolutely flawless experience, a deep wealth of knowledge and straight to the point. The manager A" made me feel right at home and guided me from initial conversation to finishing with instructions and guiding the whole way."

Amelia who served me in the weston store was a wonder. I have to compliment her for her understanding and patience whilst I had 3 children with me. She was helpful and knowledgeable in all aspects of my upgrade even if she was on training . I hope that her boss read this and passing on my compliment and thanks

Went in because my mobile was not connecting to the internet, they tried to get me to change my contract! eventually l was told it was a problem with the phone, l asked if it was because l had 2 Sims, no it's the phone they said l went outside had a flash of inspiration and clicked a few things hey presto phone fixed!

I was served by Ben and both his managers Alisha and Jordan helped so much!!! made it such a smooth experience - i love three

Visited the store with an Issue and one of the managers Alishia was extremely helpful & went out of her way to sort everything out for me.

This must be the crappiest telephone company on the market!! They don’t listen to us, they send you to India where they play games passing you round FIVE different people, and when you ask for a manager, they get someone to pretend to be a manager!! I left them 6 months ago with a complaint and they are still sending me two or three emails a month telling me that it is settled - or others that suggest they are still investigating the complaint, although it really has been settled. I even had to make a claim for £10 because of all the calls I was making to India!! Don’t even consider them for a communication company, they don’t know the meaning of the word . . .