River Island

Tried to buy some trousers and nobody was serving at the tills. Me and another lady stood there for 5-10minutes and just gave up after trying 2 floors

Stopped in and picked up a couple of quality male Tshirts for a good price. Pries were good and the staff was friendly.

I just been ithere and bought two shirts. I was just shocked by the staff. They are very rude. is this the way your employees deal with the costumers? there is a guy behind the till with beard was really rude to me, I won’t come again to this store. the customer service is terrible.

I give 5+ stars to the very kind, friendly and helpful lady, with blonde very short hair (holidays in wales) she was amazing. (Didn’t catch her name) she was so lush. Very chatty (We love a chat) found clothes for us in the size we were looking for, very great experience. However once at the checkout, I found the lady with dark hair serving at the back checkout very un-interactive, she was unhelpful, her customer service skills need improving. We left the blonde lady feeling very positive about our experience thus far, and Almost left the shop without our purchases after our interaction at the service desk.

This was a fantastic store to go shopping at, with a large area that is navigable through the signs for the categories! The escalators help to get around, the men's section is well laid out with a wide range and there is a good number of changing rooms. I bought smart casual trousers and was served by a lovely lady, who was really helpful in advising me what to wear when I asked questions! The price was sensible too and the store is well decorated.

Customers service in this store was absolutely amazing the staff in there are very friendly and helpful whatever you need they help & go beyond there expectation. Good sales this year and u Brought loads of things for aboard so i can send backhome to my family .All the men & Women who work there they slove your problem and find a solution to what i wanted .Thank you very much .

Very trendy and fashionable - brilliant store to go around and check out the latest looks.

The staff at the till is pathetic and very very unprofessional. They are not trained to do their job efficiently. Keep customers waiting , wasting their valuable time while they keep running from one til to the other like a head-less chicken with out a clue of how to do the job!Collection service is pathetic too. They don’t deliver parcels on expected date and don’t even feel sorry for making customer wait and disappoint.

Absolutely shocking & disgusting behaviour today at Riverisland by one of their staff members in the kids department.Went in to shop with my partner and 2 young kids under the age of 4. Straight to the kids section to look for kids clothes. I stood by till as to my right they had some sunglasses on display. Whilst trying on some shades with my 4 year old as he was looking at the mirror on to his left, (same side as till), I noticed the mirror was covered by a rail of clothing, noticed a sudden change in my sons behaviour, because he probably seen a very not so delightful face that came and shoved a rail rack in his view.So I noticed a assistant working, stayed quiet thinking she probably didn't notice me or my pram with ny kids, maybe she'll move, but nope she continues, could also feel the awful negative energy from her. So i moved the rail rack out of the way, so we can continue to use the mirror, but nope she turned around & aggressively moves the rail back Infront of the mirror to this point, I spoke up and said excuse me I'm using that mirror, and she moved the rail back with a great deal of effort, no eye, seemed very angry and says, oh". That's it nothing else.Absolutely mortified with this horrible attitude

The staff at the counter was busy chatting with each other and forgot to take the special security tag off of the two clothes I bought. I have to go to there again tomorrow. How careless can you be OMG