John Dobson Street

Basic bus stop. No shelter other than the library's roof, can't really give credit to the bus stop for that. No seating, no boards etc.

Nice range bus connections

We booked 2 seats with Megabus to travel from Newcastle to Middlesbrough on 1st Dec, 2023. Pathetic service: as the bus was scheduled to leave at 10:55pm however, it CAME so late at 11:35PM with only any prior notice and just left right away. We boarded asap and the bus was cold (temperature was -5 already). First, we had to stand outside waiting for the bus in -5 to -7 temperature as bus was late and then the bus itself did not have any heating inside. So many passengers kept going to the driver to ask to turn on the heating and he told everyone the same thing that “it’s building on”. He kept saying that pls wait and bus will be okay but it actually just went even colder. He turned on the exhausts and I caught cold and fever afterwards! There’s no-one to answer calls or respond in customer service after 6pm and since our ride was late at night so no-one could get in touch to help. I would think 100 hundred times to book again with Megabus. All other buses like Flixbus etc. kept arriving at their exact times but megabus turned out to be pathetic! Also, no seating area, no info boards, no roof or shelter in case of snowfall or rain!Would not recommend!!!

Handy for the centre of Newcastle BUT the coach stop has no seating areas, no info boards also.