The Carwash Co

They did a good job, but their customer service is something to be desired.

My girlfriend got her car cleaned here and the younger lad who did it was a fairly rude guy. Told us the minimum for valeting was £31.95. When I looked at the sign I saw you could get a valet for £21.95 in gold package. He looked visibly unhappy when I called him out on that. Told my girlfriend to leave £3 under her seat and sure enough when we got back and checked it was missing. I’m sure this won’t be the case for all of the people working there but this one experience has put us off ever going. Considering it’s a part of John Lewis car park and they deal with very expensive cars daily, you’d expect a lot better.

WOW! thank you lads for a fantastic job, the level of detailing is superb! This was the Diamond clean, I would recommend this as best value for money. I don't think i'll get my car washed anywhere else now. Also, I love that you just leave your car with the team and go about your day shopping, then come back to a very clean and washed car! Thank you again

Terrible! £40 left it with them for nearly 5 hours, still a few dead flies on the front of the car, left hand side of the driver seat hasn't been hoovered.......my local hand car wash does a much better job for £15......avoid!!

Had a really weird experience trying to buy one of the standard packages listed on the signs outside this place. The gentleman I spoke to immediately started talking about a £150 package, and then when I pointed out the £35 listed, switched to pushing a £100 package. He couldn't really explain the difference in the packages or the reason for the price jump, or why he thought I needed one Vs the the other. It seemed that there was some kind of miscommunication going on, and I didn't want to have an argument, so politely declined and got back in my car. The gentleman followed me to my car, knocking on the window, saying come on

Took car on 20th May, paid for top service. Arrived back at specified time (just beflre closing at 6pm) car not finished.When finished it was terrible, lots of areas missed on outside, the guys ran the cloth over the areas I pointed out. On the floor I noticed my umbrella cover so I retrieved this. Just recently I had to put the back seats down on my car, and I have a velcro boot protector in the boot for my dog, i took this out and the cover which provides access to the rear lights is missing, this can only have been removed during the clean. When I retrieved my umbrella cover from the floor, I did notice a cover like the one im missing, on the floor amongst the rubbish etc from all the cars they had cleaned thay day, and never thought any more about it. Now I have the expense of sourcing a new one. I will not use this company again.

Top job top guys....

Don’t turn up at 4pm expecting a standard car wash. Refused to serve me unless I bought the silver package as they wanted to leave by 5pm.

Good job