Meta Plex VR LTD

We came here on a random Thursday for my son's birthday ( rollerskating ) it's abit cold inside but the kids really enjoyed it and the staff member ( didn't get his name ) was brilliant with my kids, teaching them tricks on their skates. They asked me when they could come back. Wouldn't go out of my way to return but I would come back if I was in the area

A few tweaks and better organisation would make it great

I went to the opening night. Lots of fun skating, dancers and singers providing entertainment all night and playing the VR. Really friendly, helpful staff and the Falafels yum.

Very strong customer service and communication skills from helpful staffClean and well managed

i booked tickets for me and my cousin to go rollerskating here. we arrived and the shutters were down which was confusing, we walked around looking for an entrance but there was no way in, we looked through the shutters and it was empty and dark inside so at this point it was clear that it was closed. we used google maps to make sure that we were at the right place and we definitely were. so at this point we looked online for the phone number and tried ringing up only for it to say that the phone number was incorrect/unavailable. we were literally robbed and scammed and there’s no way to even contact the place about it to get my money back.

How can I book tickets ? Is it through phone call ?