Victoria Carpets Ltd
24 Reviews
- Friday9 AM–12 PM
- SaturdayClosed
- SundayClosed
- MondayClosed
- TuesdayClosed
- WednesdayClosed
- ThursdayClosed
About the Business
Victoria Carpets | Founded in 1895 in Kirkcaldy, Scotland, Victoria Carpets has developed into a well known and established company. As a founding member of the Carpet Foundation and having won numerous industry awards, we are proud of our reputation for producing high quality carpets that are engineered to stand the test of time, both residential and commercial.
Contacts
Website
Call Us
+441562749300
Worcester Rd, Kidderminster DY10 1JR
Hours
- Friday9 AM–12 PM
- SaturdayClosed
- SundayClosed
- MondayClosed
- TuesdayClosed
- WednesdayClosed
- ThursdayClosed
Features
- Debit cards
- Credit cards
- Delivery
- In-store shopping
Recommended Reviews
James Heaven
22.02.2024
Victoria Carpets Ltd
Revised my previous low star rating up after an explanatory call from VC that cleared things up somewhat. Communication could have been better and they did eventually rectify matters, although I placed an order elsewhere in this instance. Still worth short listing.
Clinton
28.01.2024
Victoria Carpets Ltd
Dont bother choosing a coloured carpet - carpets made by this company are not guaranteed to stay the same colour. Fitted Raven Grey Tudor Twist 50oz carpet on 25/04/2019 - they are now light blue (09/11/2020).Customer Service is a fob-off operation - no desire to correct the problem, or take responsibility for their product.
Harlie-Rose Nugent
08.01.2024
Victoria Carpets Ltd
Proceed with great caution! If you want happy customers as DO NOT USE this supplier!
Stuart Macpherson
03.01.2024
Victoria Carpets Ltd
Purchased Heartland Norchard carpet for lounge. Looks dreadful. Poor quality, subject to extreme shading and shows every footstep/indentation mark. Amazed their independent assessor concluded that a carpet that looks so awful is acceptable. Not the same carpet as sample in shop.
Sam Buttsy
28.12.2023
Victoria Carpets Ltd
A carpet shop owned by Queen Victoria. I popped in and bought a royal rug for next to nothing! Big thanks to her majesty and all the princes and princesses
Carrie Dyson
19.12.2023
Victoria Carpets Ltd
Great people to work with
Jeannette Kelly
18.12.2023
Victoria Carpets Ltd
Bought a carpet that has now shaded and under their life time guarantee they should replace it, company haven't had the decency to even reply to my complaint on both their email and on Facebook. The warranty is a waste of time as they don't honour it and ignore you, the inspection company they sent confirmed the issue of shading, ergo it should have been replaced under their life time shading warranty, but no, the company just ignore you and like others left with a expensive poor quality carpet. Think twice about buying from this company.
Sam Franks
17.12.2023
Victoria Carpets Ltd
DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. Spent £3,000 on flooring that was coming apart and peeling off within a month. Bought through John lewis so they are protected by them. Had an ‘independent’ assessor come round who is hired by them and they said the gap to skirting wasn’t big enough by 2mm! I’ve never seen such poor products in my life. I have had nothing but problems with them
David Tarrant
17.12.2023
Victoria Carpets Ltd
Bought a Victoria Strathmore carpet for our sitting room rated as heavy domestic and guaranteed no shading. After less than 9 months light wear, there was significant shading such that it looked like it needed replacement. Amazed and disgusted that their independent assessor concluded that there wasn’t a problem and it just needing vacuuming more. The carpet that is laid also feels very different to the sample. Would recommend that you steer clear of Victoria carpets
Shiny Fish
17.12.2023
Victoria Carpets Ltd
We'd like to help you" (but that would be against our principles)
Add Review
Map
Worcester Rd, Kidderminster DY10 1JR
Victoria Carpets Ltd