Bao To The Broth

I was so excited to return to Bao to the Broth after being a customer in both the butter market and koffie pot. The new restaurant looks amazing inside and we still enjoyed the food, unfortunately the staff really let this place down. I understand you’ve only been open a few days and people need time to train etc but everyone who talked and served us last night were uninterested in being there. No hello or lovely welcome, we had to ask for our food order to be taken after waiting ages, water jug bought over with no glasses, staff all stood around grouped just talking amongst themselves while we were sat waiting for our order to be taken (there were only 3 tables in at the time we went), an item was left off our order and we had to wait 10 minutes for all our dishes to be bought across from when our first dish put down. Just no enthusiasm at all from your staff, who you’d think would be buzzing to open up this amazing establishment.My only other issue was the cocktail sizes for the price were disappointing and the cherry blossom cocktail had a plastic flower inside which was off putting and didn’t seem sanitary at all. And not a problem at all but we loved when we visited before when our loaded fries were served in the dumpling baskets (really on theme) and I understand if you’ve got rid of these for ease of service or any environmental reason but the bowls you’re currently using don’t quite add the same value.A lovely blonde lady with an accent spoke to me and our little boy on the way out and offered him some sweets from your trick or treat tray and honestly if all your staff were like her we would have had a great time, I wish she had been our server.I think it goes to show that your food could be the best food in the world but if you don’t have staff who sell the brand and have great customer service you won’t leave feeling satisfied.I’m positive with more training and time for the staff to improve this place will be great.

We have been keen to.get here after following the team from their days in the butter Market through to now!It did not disappoint! Amazing food, great portion sizes and wonder ful service!On real frustration is finding the time to revisit as the menu is much bihger now! Ha.

We visited at lunch time today. The service was good, two helpful ladies served us.I usually love seaweed but found the seaweed in Pork Yakisoba too salty and had to leave it. Other dishes were great and generous portions.The menu only states ‘GF’s, it would’ve been nice if there were ‘Veg’ and ‘Vegan’ signs too, as one of our diners was a vegetarian.Another table had a dog with them, so they welcome well behaved dogs.

The food and service were overall very good. All items we ordered I would order again, especially the dessert. The wings were disappointing as I'd expect sauced wings to have some sort of batter to hold the sauce better. I'd also recommend reducing the salt amounts a bit, and I like salt - I never find food too salty from elsewhere. However the benches are extremely uncomfortable couldn't wait to get out and had to put all of our clothes in the wash as they'd stunk of frying. I'd be embarrassed to go somewhere else after smelling like that. The kitchen needs to install better extractors or put up some barriers.

Sorry guys, I’m afraid we didn’t enjoy our visit over the weekend. Was really looking forward to it as we’ve previously enjoyed your food at the Left Bank. The new restaurant leaves much to be desired. For a start, the tables and chairs are very uncomfortable, an odd size and not fit for purpose. The lighting was way too bright and killed the atmosphere. The whole restaurant felt like it had been opened in a hurry and done on the cheap, just not a nice dining experience to be honest. Service was okay, staff are clearly still finding their feet. The food however, was not how we remembered it, they had added ingredients that weren’t listed on the menu e.g. my dish was full of dry salty bacon shards that overpowered everything. The Bao buns looked impressive but had barely any filling. Also a very long wait on everything. All in all a poor experience and such a shame after having high hopes for this place.

Attended at the end of last week and cannot speak highly enough of the place. Friendly staff, nice environment, good selection of drinks and really good food. Our table of 4 ordered around 10 different dishes which we all shared and we cannot fault any of them. Freshly made Bao Buns were something else.Really recommend this place.I see another reviewer ate with you over the weekend. Shame they decided not to share their comments with you privately given you only opened last week.

First visit with friends. Really delicious food, I had the Vegan tofu and sweet pot yakisoba and it was delicious. The service could not have been more attentive, they quickly cleared up an issue with coffees at the end of the meal. Will def return! A new favourite.

Excellent food, value for money, relaxed atmosphere, great place to catch up with friends.

Food was good, ordered spicy ramen but sadly it wasn’t spicy at all and tasted very salty. My cocktail was lovely however it came with a plastic flower as the garnish which I found quite unhygienic as these are obviously reused. Was also very bright inside in the evening, felt very intense.