The Memorial Company

The Memorial Company were recommended to me and I am so glad they were.I found the staff there to be very accommodating even when I asked a million questions about our headstone while it was being designed and drawn up. Nothing was too much trouble and the finished headstone is first class.I cannot thank the staff, especially Venetia, at the Memorial Company enough for taking the stress and worry out of a difficult situation.

From the outset The Memorial Company (Venetia in particular) dealt with everything very well, given the constraints they had on the delivery of the headstone. They delivered good customer service and I would not hesitate to recommend them to family and friends. Well done to all the staff.

Choosing a headstone can be very emotional experience, however using The Memorial Company I was put at ease all the way through. The extremely helpful, professional and kind staff were fantastic. I was given advice on choosing the headstone, payment terms and the response time when I ask a question was very fast. I would definitely recommend them and if a situation such as this arising again there is only one company I will use. Thank you to all the staff at The Memorial Company.

I would like to thank the Memorial Company for the excellent work with helping myself and family with the request for my Nan's headstone. Venetia is such a kind and helpful Lady who gave us support and advice throughout the process.We received 1st first class service, attention to detail, great customer service, very welcoming and great communication skills. The family and I were very happy with the end product.

The headstone is beautiful. The material and craftsmanship is excellent.The employees were very helpful and provided us with the best customer service.I would recommend this company to anyone, there professional conduct made this painful experience much easier to complete.

At such a sad and stressful time, my whole experience with this company was amazing. Living outside the UK all my interaction was conducted by phone or email. They searched records to locate the original documents regarding the headstone and worked closely and very sensitively with me to perfect the wording and layout to add my fathers details. I truly could not have asked for better service. They sent me photos of how the headstone looked, the proposed layout and photos of the completed task. I circulated the photos around the family and everyone was pleased with the results. I know my father is smiling down. He would be so pleased with the results. Thank you. Marie

The Memorial Company staff were very helpful and efficient in dealing with my queries. The headstone was of a very high quality as was the hand carved engraving finished in gold leaf. I am grateful for their help and would highly recommend them.

Really happy with the service provided and the care taken of my Dads headstone while it was updated with my mom. They provided an excellent service and were very considerate of the difficulties of having to do this for my family. It has brought us comfort and made us proud to see the final work. Highly recommended. D Adams

Would fully recommend the memorial company to anybody, the staff are very professional and sensitive to your wishes. They have made something as heartbreaking as sorting out my dad’s headstone as stress free and comforting as possible. The team there helped us figure out everything from wording to the little engraving of a robin we had done (which was a very personal symbolic touch for my family). The headstone was made and placed down at my dads grave in a very reasonable amount of time, and we all love it. They made the whole experience as easy as possible and we can’t thank them enough for it. 110% recommend this company!

The Memorial Company were excellent throughout the entire process of designing and preparing my Dad's headstone. They were patient while we agreed upon the final design and worked very quickly to ensure the headstone was completed before Christmas. Overall exceptional service!