Halifax

I have been a customer of this branch for many years. I have always found the staff to be polite and helpful. For example when I had to deal with my deceased mother’s estate, and more recently now that I am deaf - I am polite to them as they are to me.

I had been to Halifax many times before but this time it felt different. My eyebrows began to twitch and a tingling feeling overwhelmed my body. As I stood in line with my friend bryan. The ancient lady in front dressed in black began to move uncontrollably, shaking and whipping her head back and forth. As I continued my conversation her body began to shake more vigorously. And the suddenly the entirety of her wrinkled body seemed to stop and she slowly turned around. She uttered three words do you mind. However the very kind and polite Asain lady in front of us tried her best to calm down the situation, which was rapidly escalating. But I could feel a fight coming. She started yelling at us in satanic fashion for know apart reason. The battle had begun. It was 2v1 but given her years and experience it was like 10 on 2. She steam rolled us. She snarled like wolf with eyes filled of a blackening fire of hell and hatred. Instantly we backed down although everyone in the bank had seen this demons soul. In the long run we were the victors.It should be noted the Halifax staff did nothing but in this situation it was acceptable as this witch was to much fire even for them.-William

Staff friendly but incompetent, particularly the manager. Took 26 hours for a same-day CHAPS payment to go through. 2 hours of chasing via phone. Couldn’t get through to the branch directly by phone. Manager promised to text and phone when payment finally went through but he didn’t. Have now moved to another bank and lodged an official complaint. Avoid!

Very poor that other are open on a Saturday. But they are not.

Was in this branch in Winchester on Friday absolutely terrible service never in my life met a branch member that had absolutely no interest in her job .never again

Absolutely incompetent staff, without any knowledge of basic banking operations . Rude and unhelpful personnel.