Trace Basements And Remedial Services

I would like to strongly recommend Trace for Dry rot removal job and remedial service. I dealt with many contractors in the past, TRACE Basement is by far the most competent & experience contractor I ever came across with. The Technicians turned up very early in the morning, very polite, professional. They worked really hard to complete the job; removal of dry rot and debris under the sub floor, cleaning up, replaced all the affected joints and flooring of the whole room over weekend. Special thanks to Rory, Artur, Mike and Ellis, excellent work!

I can highly recommend Trace. I rang to get a damp survey booked in on a property we were looking to buy. Lewis was very helpful over a couple of phone calls, even ringing back on a day off! Offered advice and help even though we didn't end up going through with the survey. Great service, will use again.

Just had Trace in to deal with a fairly significant damp problem in our house. The work was completed to a very high standard in the timescale agreed before commencement. Really good communication throughout and the tradesmen were really professional. Left the house as tidy as possible every day and I’m made up with the outcome. I wouldn’t hesitate to recommend to family and friends.

Excellent, professional service. We recommend Trace without hesitation.Trace was employed, to assess the extent of damp problems on a house we were considering purchasing. A competitor was also employed for comparison and to give confidence. Both were given identical written briefs, and both had been recommended to us.The house comprised an old farmhouse enveloped by a contemporary build and was therefore structurally, and from a damp proofing perspective, complex.Trace excelled in the professionalism of the approach, level of detail that they went into and the quality of their report. They also correctly identified multiple issues that their competitor failed to recognise (despite the competitor being more expensive).Rory, who undertook the survey and James, company Director and second-generation family owner of the business, spent additional time discussing their report and findings with us, helping us to fully understand, in a balanced manner, the extent of the issues, the limitations of their investigation (it was not intrusive), the potential future risks, and the range of likely costs of rectification.Trace was professional and charming to deal with. They exceeded expectations and left their competitor standing in terms of quality and capability.

We would wholeheartedly recommend Trace who did damp proofing work in and outside the front of our house this summer to what looks an excellent standard. We struggled to find many other damp proofing companies so the company's standards and integrity were especially appreciated in light of this. All employees were professional and friendly. Our various questions were answered willingly and the workers were more than happy to share their knowledge. We got a very in-depth report with our quote; it had very useful info on damp as well as excellent detail of the job in question so we have a fantastic record of what was done. The company even did some extra work when a potential issue was discovered midway through the work. Overall we are very pleased.

I can wholeheartedly recommend Trace as a company. Lewis has been to offer us advice on several occasions. He is knowledgeable, reassuring and offers practical solutions. We would not hesitate to call upon them again in the future. Thank you!

I initiated a damp survey with Trace remedial due to my buyer pulling out of my sale over reported damp timber joists. This caused me to panic at the thought of the level of repairs and costs required. Lewis @ Trace attended within a couple of days and completely put my mind at ease. He explained everything thoroughly and provided a full report within a timely manner including the expected costs. (Which were much more manageable than I was imagining in my panicked state). Thank you :)

I began a DIY cellar building project which escalated into a major problem for myself and my family. I had several general builders to see the excavation area - and received conflicting advice on tanking and making waterpoof. I was left confused and anxious. I called Trace and James not only spent considerable time on the telephone listening to my problems and talking about various solutions, he then spent over an hour at my home discussing the situation. His advice and manner were exemplary. I felt 100% confident with his evaluation. There was no hard sell and, in fact, I felt empowered to continue the project myself knowing I was doing the right thing. I would not hesitate in recommending Trace to any of my friends or family. World class.

We had asked a local builder to create a usable space out of our underfloor cavity. Our 1930's house did not have a cellar, and we soon found out why, there were little underground rivers running under our house!Out of desperation I called Trace Basements, and they provided very helpful advice on the phone, and went on to give a clear specification and quote.Trace's team arrived and all work was done to a very high standard, their team were skilled and professional, and any changes to the specification were clearly stated, so there were no nasty surprises with the bill!I would recommend Trace basements to any-one who needs a specialist service, I have learnt from experience that converting cellars is not to be left to a general builder.

Although I live in Scotland and I'm out with the catchment area for Trace, I nevertheless contacted them concerning a problem I had with groundwater in my sub-floor space in the hope they could offer me some professional guidance - their website certainly is helpful and gave me some confidence I was dealing with experts. James Hockey took the time to read my wordy email and came back within a few hours with some excellent advice and confirmation of my thoughts on necessary steps to address potential damp problems. Considering James gave his valuable time and expertise at no cost to me or benefit to Trace, I can only praise them for their consideration to my plight. Thanks to all at Trace Remedial Building Services.