Butlers Estate Agents

Butlers Estate Agents were amazing the whole way through the selling process. Dave especially was so helpful and as first time sellers he was so reassuring and honest about the whole process.We really would recommend Butlers to anyone for their service.

Dave has managed our rental property for a number of years and then handled the sale when we decided to part with it. He is the ultimate professional and would highly recommend him for both rental management and sales.

We chose Butlers Estate Agents as they were an independent local firm with very competitive rates. We are so pleased we did as David was exceptionally helpful, friendly and professional and went above and beyond his normal duties during a very difficult time. He understood our particular situation and provided the most helpful and timely advice to secure our house sale. Our sincere thanks to the team.

I rented a property back in January this year from this company. This agency has next to zero standards with rented properties. I was let a property that was left dirty, riddled with bedbugs and woodlouse which took 3 months to clear. This was unfortunately well hidden when I viewed the property. The previous tennant was even there at the time. The place was clean. I signed the contract and the day I was given the keys, everything seemed rushed. I was told it was cleaned when the keys were handed to me, I couldn't tell if he was joking. I was told to carry out the inventory inspection as soon as possible. So I did. That's when things turned. I found the issues mentioned above and reported them to Butlers as soon as they were discovered. I refused to move any of my goods to the property until it was sorted which began at the end of the first month. I had to pay the first month's rent even though I wasn't even moved in. To my complete shock, they contacted me to make sure I paid this, I was godsmacked at the cheek of it. When the issues were originally raised, I was left with days with no responses but when it came to the money, they contacted me the day before I was due to pay to make sure I had processed the payment. When I mentioned how poor the standards were, I'm not joking when I got an email back quoting 'everyone has different cleaning standards'. I start looking for advice and after i informed Butlers I was in doing so, they finally acted. When action was finally taken 3 weeks later, I was used as bait to clear the bedbugs.. I met the landlord at the property the day of the extermination, they were overly apologetic, helped with the property and were also unhappy with the communication from Butlers over the situation. I was contacted by Butlers and the landlord later to inform me that the landlord was taking the property away from the agency. In comparison to previous estate agents I have worked with, I've never seen such unprofessionalism. I've never been under so much stress until I signed a contract with Butlers. On my last month with Butlers, I was asked by my landlord if I had paid the rent to Butlers which I sent the receipt that I had however it turned out Butlers kept the money and didn't pay the landlord. Landlords and tenants, beware.

10/10 for Dave and his team!Butlers took over management of a property I had just purchased last year and to say the whole situation was a mess is an understatement (not mine or Dave's fault I will add...)Dave liaised with myself, the current tenant and made several unsuccessful attempts at contacting the previously LL to ensure everything was above board and in place to make the day to day management of the property run as smoothly as possible.Dave went above and beyond and I couldn't thank him enough.I would strongly recommend to other investors within the area.

Highly recommend. Bought our dream house through Butlers Estate agents. Dave was supportive throughout the process. We couldn't be happier. Thank you so very much. Kay and Gareth

Brilliant experience with Butlers... David and the team were great throughout and dealt with any hiccups that arose quickly and efficiently. Would highly recommend ⭐⭐⭐⭐⭐

Excellent service from initial valuation through to completion. David and his team are friendly, helpful and kept us informed throughout. David went over and above our expectations to secure the sale of our property. We can highly recommend Butlers Estate Agents for their personalised service and competitive fees. Many thanks.

Dave at Butlers has delivered an excellent level of service this past year. Has always been approachable for advice and always got things sorted when needed. Rates are excellent for the level of support given. Would highly recommend.

Dave Butler has succeeded in selling my property where other estate agents failed. I also used Butlers for my property management and Dave provided excellent support throughout.