Big O Cafe 19 New Row, Coleraine BT52 1AD

Big O Cafe

244 Reviews
$$$$$$
  • Friday11 a.m.–9 p.m.
  • Saturday11 a.m.–12 a.m.
  • Sunday9 a.m.–3 p.m.
  • MondayClosed
  • TuesdayClosed
  • Wednesday11 a.m.–9 p.m.
  • Thursday11 a.m.–9 p.m.
Big O Cafe 19 New Row, Coleraine BT52 1AD

About the Business

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Contacts

Call Us
02870344777
19 New Row, Coleraine BT52 1AD

Hours

  • Friday11 a.m.–9 p.m.
  • Saturday11 a.m.–12 a.m.
  • Sunday9 a.m.–3 p.m.
  • MondayClosed
  • TuesdayClosed
  • Wednesday11 a.m.–9 p.m.
  • Thursday11 a.m.–9 p.m.

Features

  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Delivery
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Dine-in
  • Takeaway
  • Coffee
  • Free water refills
  • Vegetarian options
  • Breakfast
  • Dinner
  • Dessert
  • Seating
  • Toilets
  • Cosy
  • Family friendly
  • Groups
  • Good for kids
  • High chairs
  • Kids' menu
  • Late-night food
  • Lunch
  • Casual
  • Great tea selection
  • Brunch
  • Outdoor seating

Recommended Reviews

Patrick Wallace
08.03.2024
Big O Cafe
Waited an hour for our food when the restaurant didn’t even seem busy at all. I understand some places can be understaffed but this was an absolute disgrace. Wasn’t even given a wait time which we should’ve been told if they knew it was gonna take that long. Then a regular customer came in and got served within 15-20 minutes while I was still waiting for my food. The food was decent but the service wasnt.Will definitely not be going back
Tracey Thompson
08.03.2024
Big O Cafe
Waited over half an hour on food when I asked how long they were just putting it on said another 10minutes I had a child who was getting annoyed with the wait. Asked for a refund and left. The cafe wasn't even busy don't know what they were doing. Can say I won't be back
Gabrielle O'Neill
22.02.2024
Big O Cafe
It's a big NO. Took a lifetime to even have the order taken. You have to pay upfront so you have to endure the lengthy waiting time. Cramped, hot and dim. Kids meals are 3 kg of chips and 1 sausage.
monique pisani
20.02.2024
Big O Cafe
They took our order wrong and did not even try to fix it and made us have the wrong orderA coffee took 40 minutes to arrive and it turned out to be the wrong orderAfter she saw me writing this she then asked to change it . We were polite and nice yet the service was terrible.Maybe they had an off day but that is still no way to treat a paying customer.
alba zugasti
30.01.2024
Big O Cafe
The best place to have lunch or dinner in the city. Not only are the burgers great but they are also very good value for money. But without a doubt the best thing was the waiters. Ronda and her husband are super friendly with their customers and treated us very well. We will definitely come back and we recommend them 100%.
Shannnon Bates
16.01.2024
Big O Cafe
After Waiting 47 minutes for two large frys, finally asked for a refund and explained to the waitress.... Who went and said to the cook and I could hear him raising his voice saying no refund the foods nearly ready. I will never return for food again and I understand why you ask for payment when placing the order .I also feel bad for that poor waitress listening to that cook, because he cant handle the pressure of the kitchen and I would like to thank the waitress again, as shes the reason I got my refund without any hassle.
Glenn Sheppard
22.12.2023
Big O Cafe
Visited on the 16th September for lunch, tried to use there app to order food but it wouldn't accept my postcode, one of the waiting staff then brought menu's, half an hour passed but that was the last we seen of her, a family across from had been waiting before we arrived so I decided life was too short and left. Can't comment on the food as we didn't see any, service was abysmal. Used to be good once but now sadly gone to the dogs. I'm sure there will be some excuse about short staff etc etc.
Kelly Mcallister
21.12.2023
Big O Cafe
Went in today for some lunch with my husband and 2 children. Sat at a table which was being cleared by a waitress who was far from welcoming. She brought us menus and we didn't see her for another 20 mins. I was trying to order via the app while we waited but it was taking ages to load. Anyway, she did come and take our order and again was far from friendly. After that 3 of the drinks came out then we waited, and waited and waited for 50 MINS. on our food. No one at the tables around us had food either and due to the lack of background music we could hear every conversation about it. Take out orders were going out before we were getting served which I felt was ridiculous. Eventually I had to ask how long it was going to be as due to our car park ticket we were getting pushed for time. Food followed not long after and some if it seemed to have been under a heat lamp for a while. No apology for the wait or explanation but then again I wasn't expecting one from a waitress who looked like she would rather have been anywhere else than working. Used to love the Big O but unfortunately it has changed and not for the better so we will not be back.

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19 New Row, Coleraine BT52 1AD
Big O Cafe