Ferndown Estates

I highly recommend that estate agent. They're very professional and thorough, communication is excellent. Any issues and queries are processed immediately. I have the feeling that they're in my corner and I can rely on them whenever needed.

From the initial phone call to the dropping off of our keys Ferndown were exceptional. Ian and the team were all always willing to help. They all made what is said to be a stressful time pretty seamless. Having not moved in 23 years it was an overwhelming task made super easy by an amazing and experienced team! Would 100% use them to sell our property should we ever decide to move again!

A very friendly, efficient, professional and effective estate agents. From start to finish I was kept informed and supported through the buying process. What I especially like about Ferndown is how engaging they are with you the buyer from the sales team through to the completion process. Working with Salesman John for the initial viewing and interest to purchase, his guidance was great during the bidding; through to the progress of the sales process with Charlotte who you feel as your interest at heart.I would highly recommend Ferndown Estates Agents, it feels personal!!

Just this week we picked up the keys to our first home throughout the sale ferndown estates have been nothing but helpful. From our first phone call we had a feeling we would end up buying with through this company and we glad we did every phone call and meeting we have had they have been nothing but helpful and amazing ,and constantly kept up to date and informed.Adam showed us around the property and kept in constant touch regarding our offer and then Charlotte handled our purchase and let's say she is amazing soo very helpful with any question I had and I had a fair few as I had no idea what I was doing but Charlotte made it easier and took the time out to chat to me and explained things so I understood. Then going into the branch to pick the keys we instantly felt welcomed by the whole team had lots of congratulations of them and even had a little hamper from!!Guys you have been greatThank you

Great experience from the start even though house sale fell through. Great to meet Ian and Adam at the start to discuss money and all processes then for Adam to do a great job with the pictures. Once house sale going through we were then dealing with a lovely lady called Charlotte. I must say what a pleasure she is to deal with and a big asset to the company. Nothing was ever too much trouble for her always willing to help and very friendly polite and courteous. Have recommended Ferndown to several people and would recommend again in future. Great job even over nearly 12 months we were dealing with them.

We have been tenants and now property owners because of Ferndown Estates. As buyers, we have had excellent service from the Sales team.I could not recommend Ferndown Estates enough for anyone renting or buying a property from them. They really do care about helping people and are professional knowledgeable in what they do.

I had three agents visit the property and without a doubt Adam impressed me the most, as the agent I wanted to sell the property. I liked his approach, the marketing available and how the initial stage was handled. I also met Ian who was just the same as Adam, in his approach to the sale, very professional and helpful.I then dealt with Chloe who set the matter up re administration, again very efficient and helpful but I must make a point of how well Charlotte continued with the matter.The matter became complicated and the way she dealt with liaising between myself and the buyers, was exceptional and portrayed my wishes to the Buyers and continued to do everything she could to liaise between all parties in a very professional manner, I was very impressed with her.I would also like to add, that she was extremely understanding of my situation and could not do enough to help, to achieve the final goal, of getting this matter through to completion, even though at one point, I thought the matter would go back on the market, but with her experience of liaising managed to get an acceptable solution to both buyer and seller.

Ferndown Estates offers a very professional service. The best customer service that I've seem during my house purchasing journey. Their advertisements have a lot more information than others. The videos are professional. The viewings are pleasant. All their employees are very nice. After my offer accepted, we've got a lot of troubles caused by the chain and the lender (til the last minute!) but Ferndown has guided us through the hard time in a very professional way.

Not the first time I have used Ferndowns to sell a propertyThere service in my opinion is fantastic, they really could not have done enough for us.Costs all clearly explained and communication was fantastic all the way throughI really can’t speak any highly of the team they were wonderful. I wouldn’t hesitate to use them again or recommend themThank you guys I appreciate all your hard work that each of you put in.