Reiss Nottingham John Lewis

Good quality and selection to suit many tastes. A little on the expensive side but has the quality to match. Men's sizes tend to be a little more generous than the women's. Both myself and wife find the jackets very well tailored. Men's up to 44 but women's only to 14

If you're used to the customer service in London you'll be sadly disappointed at Nottingham. It's really disorganised & amateurish I'm afraid.Good product but a real chore to get people to pay attention to you and focus on you as a valued customer. Annoying and will now avoid it in future.

I phoned today because my toaster had broken. I received excellent service from a young lady called Holly. She was absolutely charming and couldn't have been more helpful. Replacement toaster arrives on Thursday.

The store manager was completely rude! Me and my partner were looking for Leon pieces for the kitchen, but due to the heat and obviously wearing face masks during the pandemic we needed a drink but didn't want to take our off masks to quench our thirst in the middle of the store so we went to a quite part where there wasn't any customers so we could have a drink where no one would feel uncomfortable during these hard times and a manager came over obviously saw us having a drink but still interrogated us then made a snide remark as if we were petty criminals telling us that we better not be putting anything in our bags so obviously me and my partner left because we felt so uncomfortable by these rude unwarranted actions.

Several weeks ago we ordered a large fridge freezer from John Lewis, we were served by Martin, who was extremely knowledgeable on the product. It was not a stock order and as we were ordering it on a Sunday, Martin was not able to tell me when it could be delivered. He promised that he would call the company the next day and then let me know approximately how long it would be, before it was ready for delivery, direct from Fisher Paykel.During the time we were waiting for the delivery I rang Martin and asked him several questions about installation and size of the cabinet trying to judge whether we would get it through our front door. Every time he said he would do something he always delivered, he went the extra mile putting my mind at rest. He made several calls to me keeping me updated. I have been a customer of John Lewis for many years and have always received excellent service, however I feel that Martin went above and beyond. He is a great ambassador for John Lewis, thank you Martin for all for care and considerationThe Fridge freezer was delivered today and Fisher Paykel staff also behaved in a manner that their company should be proud of. The cabinet would not go through our door complete, which meant that they had to take the doors off to get it into the house. This was done with the minimum fuss and they left us with a fully operating fridge freezer, also taking away the packaging.The whole experience from start to finish has been fantastic, thanks to both companies your staff certainly delivered excellent customer service.

John Lewis is a fantastic shop their customer services are better than anywhere else and their returns policy is very reasonable unlike many places. Allways sell quality products at a reasonable price. Still the best

I shopped at the Victoria centre today. Thanks to the poor parking facilities it was not a nice experience. I enclose a copy of what I have written to INTU:Dear INTU executive, I parked at the Victoria centre today 9 Sept 2016.It was the worst experience I have ever had in any east Midlands shopping centre in my lifetime. Your car park is really poorly signed, the pedestrian walkway in Orange zones D/E directs you to lifts & shops but ends in a brick wall. The lifts cannot cope with the queues. Then having completed my shopping your car park machine would only take folding money, no cash, no credit card and finally it took ages to find the exit of the car park because lo lack of signs & faded signs.it was a thoroughly unpleasant experience. If I were the MD of any of your tenants I would be up in arms. I have sent a copy to the Chief exec of John LewsisYours faithfullyJ D Lacey

I took my dad to the cafe and waited in the queue for over 30mins to be servedThen to be asked 3 times what drinks I would like. Not in a rush to go back.Expedited better.The food we had was nice.

Excellent as usual! The best place to shop, staff are great, service great and two year warranty is worth it's weight in gold. Plus the staff know about the products they are selling, which makes a change. Very helpful!!!