Howdens - Llanelli

Good for kitchens, doors, and handles etc.

First class service, I would highly recommend anyone looking for a new kitchen to go to Howdens, Llanelli. Nothing is too much trouble, staff are informative and friendly and the range of products are vast and of good quality.A special mention to Scott and Sam for being so helpful and to the kitchen fitters, Paul Jones and his co worker Wayne for building my dream kitchen, their work is outstanding!!

I had high hopes for Howdens but my experience hasn't being great. Designer came out end of last year and first design wasn't what we asked for so I went back to them with pictures of what we wanted and after about a month chasing finally got something back. Asked them to provide the plans to my fitter he contacted them and he didn't receive them. In the end got benchmarx to come out had the design within a couple of days and got extra tall cupboards and a microwave for same price of Howdens who don't do soft close as standard.I would use Howdens again but perhaps next time another branch.Update:I sent further information the upshot of it I was told that as I wasn't a builder I wouldn't get ta quote. As my employer is a large user of Howdens we as employees are classed as traders. So with that we get discounts and also quotes. So now dropped from two stars to one as worse customer service I have received.

Good service as always from Helen and co.

Excellent service, staff are very helpful, I am happy with my experience..

Good prices very helpful staff

Michael's a great designer and gives great service.

Initially service from these people seemed good. However, the flaws started to show soon after the kitchen was delivered. Three things I was crystal clear about in my plan design were1)integrated appliances2)As well as a washing machine, there would also be a dishwasher3)The tumble dryer was to be positioned in a different part of the room, and was not part of the kitchen design.When the kitchen was delivered, none of these requests were present. Indeed, the rather rude design person who came to measure the room denied ever having a conversation about integrated appliances or a dishwasher. However, at the start of my conversation with him, he remembered the conversation only to detract it at the end of the phone call!!Designing any room in a house is stressful and complicated. We go to professionals because we rely on then to help us navigate through difficulties and above all provide clarity in combination with good communication. Nothing could be further removed from my own personal experience with these people.Perhaps the fault lays with me, being Canadian and used to professional, polite, slick and superb customer service, the alternative on offer in the UK is very far removed from what I am accustomed to.

I always support local companies and businesses. Howdens in Llangennech is a 2min drive from our house.I wanted to borrow 2 worktop samples, and I prommised to return them the next day. I would have been happy to supply my address, telephone and email address, but wasn't expecting the Very unhelpful manageress to say first...that they had no samples to loan" (despite me seeing several a couple of days before) and then I was told that they "may have samples" but I'd be charged... (I would have my money back