truGym Thorpe Bay

This gym has great potential but has room for improvement. The good bits. Pool , squash, tennis, sauna, steam , classes and lots of gym equipment.The not so good. Could be cleaner in all areas. Slightly rough around the edges when you start looking. Music in cafe is same as the gym which is awful and loud.Back to the other bits now; staff are friendly and helpful. Small cafe section is nice. Some chill out zones.Ample parking (don't forget to register your car when there or you will get a fine)Access for everyone is easy and there is a lift. Facilities do need to become cleaner. It is ok but essentially the swimming pool and changing areas and the gym could be improved. Overall I would recommend visiting.

A fantastic friendly gym with a great variety of equipment and classes. Every single member of staff are super friendly, welcoming and always willing to help. The manager cares so much about the club and the members and it shows by the way she always looks for ways to support members and improve the club. A warm welcome every time you walk through the door for the personal touch. Who could ask for more!

Parking fine through the post and debt recovery letter with absolutely zero empathy after the gym telling me to consider the matter closed! The new cctv I believe had not long been set up with no one telling me about it before, during or after a gym tour! Absolutely fuming!

New parking system? Two fines in the post. Poor customer service that no one mentioned it when I entered the gym. Looks like I'll be looking for a new gym. Terrible. Zero communication. Happy to take money but not tell us about parking.

My first time ever that I have joined a gym. I joined up at the end of June and it has been one of the best decisions I’ve made. I don’t go everyday, but at least two/three times a week for a couple of hours, sometimes I go just for swimming. I have noticed the difference in my waistline in a positive way since joining up! The staff are friendly and the manager (Roisin) is also very pleasant and always gives you some encouragement in her classes. Make sure you book Aqua Aerobics and Spin classes as soon as they come out, as those classes soon fill up at the drop of a hat. But you can put yourself on a waiting list if you’re not so lucky. The pool with sauna, steam room and jacuzzi are a nice touch and a welcome sight to cool off and chill, after having a full on workout upstairs or in the classes.Top tip: Make sure you bring your own padlock for the lockers in the changing rooms.

Spoke to the manager about a day pass and she was welcoming and helpful. Gym was lovely and quiet, equipment was good and clean and then had a swim in the pool which was also good. Will be coming back.

truGym Thorpe Bay : A Great Space for Achieving Fitness Goals"Since joining truGym Thorpe Bay in January 2023

Went puppy yoga here and had such a lovely time! Tracey our instructor was great!Gym staff were really helpful and gym looked good too (wish I lived closer)

Dated cardio equipment. Many maintenance issues that don't get fixed especially in the cardio area. Requests to fix are meet with a smug sounding 'it all works fine' response. Run down looking in areas, especially the changing rooms, often dirty lockers and a musty smell even when no customers there. Can have a soleless atmosphere at times and annoying music selection. Had an intro offer paying whole year an equated to £34 a month, but felt not really worth it. Shame but most disappointing gym membership experience of the last 30years. Simply gym, Puregym, Welcome Gym and The Gym Group all offer better value for money. Good Yoga classes though.