American Golf - Colchester

Went in to see if they had any stromberg waterproof/shower proof trousers. The man said “we have loads. You look like a 32 short” so I tried them on. Just a bit tight so tried on the 34’s. Perfect. Bought 2 pairs total £90 then a waterproof top reduced from £179 to £79. The guy was very helpful and had good interpersonal skills chatting all the time. I enjoyed our interaction. Great service with a smile

Very friendly and knowledgeable staff. Item was ready for collection on my arrival. I will return.

The staff in Colchester store were very helpful as always. I bought this trolley with a free bag offer, but the bag displayed was not available from Powakaddy so they made sure that I got the bag I wanted, so one happy customer.

Very helpful to this newcomer to the game and my daughter's boyfriend and now hooked on the game. Helpful, not pushy and good guidance I.e what you need and not necessarily pushed to top of range, but what you need that will suit you.

I overall enjoyed the fitting process however it seem like it was very rushed and seemed as tho they didn’t really care but overall fitting was fine and average at best however the time I had to wait for the clubs was outrageous they placed the order on my clubs for the 3 of may and I have only received them on the 21st of July and I wanted them for my birthday which was the 14. I also never received a call to tell me how long they was going to be or if there was any problems it was always me calling to check I called a total of 15 times to check in the nearly 3 month period of this which I was discusted about I was also told they would be 5 to 6 weeks which is fine but to never be told I was waiting longer is crazy to me and even when I FINALLY got my clubs there was no apology about there wait just “there you go enjoy “. I even spoke to a memeber of the Ipswich brand in American golf they even agreed that it is outrageous the time it has tacken and they are the people who told me when my clubs would be ready so overall I would not recommend going here for a fitting by any means because the time it took for my clubs to arive and it seems as tho they rushed the fitting process so I would not recommend and would appreciate a response

Will not be using American Golf in the future. It has nothing to do with the staff of the store at the Colchester branch they have always been very friendly and helpful. Long story short the company refused to honour a voucher for a poultry £26 that had expired over the covid period. They didnt seem to understand that people might have other things going on and not realise a voucher had expired! I had been a customer since starting to play golf and had purchased all 3 sets of irons 3 drivers 2 putters and countless sundries to that point which apparently meant nothing to them. I shall be using Online or Nevada Bob's going forward.

Pushy and lacked knowledge of offers sent in post. Tried to push other products that they looked as though they can not sell.. Not any way as good as the staff at the Braintree branch. Thank goodness we have a Nevada Bobs in Colchester.

We were served quickly and efficiently by a friendly, knowledgeable member of staff. He picked out suitable size of waterproof jacket and trousers for my husband, which were a good fit. Purchased them and left store within 10 minutes. Excellent service.

Very friendly staff. Good knowledge of the game and products.Not sure why 'fittings' are to be booked in but each company has its own way on this.Would still return to shop again.

These guys were fantastic, fitted me up with a new set of Ping's . Great customer skills , knew what I was looking for and without being pushy, just sincere and professional. I would have no trouble in referring any of my friend's to these guys thank you Am golf Gary and Nick great job delighted with the trolley too.