Luxe Fitness Bedminster

Pretty nice gym and good value for money. The equipment is good enough to get a decent workout in but it is very busy at peak times to the point where every piece of equipment is being used. It's generally a clean and nice place to get a workout in. The staff are helpful.Two key pieces of feedback1. Almost all the places to do pull ups are too low so your feet touch the ground. I am 5 11 so not crazy tall. An additional pull up bar with overhead space to practice muscle ups would be great.2. There are two treadmill/farmers walk machines I have never seen anyone use. Given the limited space of the gym this would be better serviced by a proper leg press or another lat pull down machine.Just my observations, I understand there may be a reason for the existing setup.

Great gym - super clean and everyone takes the time to wipe down the machines after without fail. Only complaints are that there are no mirrors in the weights area or anywhere else (not wanting to take selfies lol, just wanting to see if I'm doing things correctly), and the music is way too loud and abrasive considering 99% of people wear headphones.

Rude Male PT staff. Gym equipment broken, NEVER repaired.Been attending this gym for few months now. Learning that the maintenance team is non existent. Broken machines have been unusable for weeks. You can give feedback on the poorly set up app, but is always ignored. The male PT staff are very rude often blocking machines and becoming aggressive when you forget to put one weight back (yet the walls are all scuffed and half the equipment is unusable). This company really need to get their act together. Will not be attending this gym again. AVOID AVOID AVOID.

Giving 2 stars only for the staff, but the gym itself lacks in space and quality of the equipment. It's always too busy and there is not enough leg equipment. As has been pointed out by someone else here, there are 2 weighted treadmills no one ever uses and that space would be better used if we had more leg press machines. Also, there are no mirrors, which is extremely dangerous and I have been injured because I wasn't seeing what I was doing.To be honest, looks like they're investing all of their money in the city centre unit and neglecting Bedminster. The equipment, once broken, takes weeks and even months to be fixed or replaced, whereas in the city centre it's done quickly.Also, the membership only allows access to one unit. You need to pay more to access both, and that's insane, considering other gyms let you go to any unit you like.They are also going to charge more for our membership without making any changes to the gym itself. This is absurd, in my opinion.The only reason I keep going to Luxe is because it's the closest one to my place, but as soon as possible I will switch to another gym, cause this one is a rip-off and not worth the money.

Great value and good variety of machines but not a single mirror in sight throughout the entire gym, would at least expect mirrors in the squat rack area! Not sure how you can practice good form or safe lifting when you can't see what you're doing. I'm aware of other people who have also mentioned this but there seems to be a reluctantance by the business to listen to their customers, a serious injury waiting to happen!

Been going here for a couple of years. It's really good value, great equipment. Expansive 3.5 floors. Very busy at peak times but open 24hrs so you can work around it.I enjoy the Les Mills spinning class, it's a good stepping stone for those who wouldn't normally join an instructor-led session.They seem to have removed most of the floor space on the top level, leaving room for one or two mats. It would be great to still have that area for stretching or floor exercises.Music is often very loud, and with most people wearing headphones this just seems unnecessary.Staff members have videos of their bums on a constant loop on the screens. Slightly odd.Small points, all in all a great time!

One of the nicest gyms I’ve ever been do - both for the equipment and the setting. Everything was newish, good area for olympic lifting (said no plate dropping tho, so a tiny bit limiting).Good showers, good vibes, beautiful building. I only went for a day, but this would be a cool home gym.

Shame to leave on a sour note…Although they may deny it, I believe the cancellation process has been made purposely difficult to squeeze an extra months payment out of you. Yes it is stated deep in the terms and conditions that a 30 day cancellation notice is required (no idea why), but as I’m sure they are aware this will be missed by the majority of members.With no way to cancel via the app (which would make sense) I cancelled my direct debit assuming this would automatically cancel the membership as I saw no cancel option on the app. Then I receive a text stating the now outstanding fee will be handed to a “collection agency” with extra fees and a chance of effecting credit score if not paid in three days…. Then on top of this the email help line takes 3-5 days for a response. Very clever. So unfortunately Ive had to pay up out of fear.I will leave a star for some friendly staff and clean environment. However the 30 day cancellation period and difficulty cancelling combined with machinery regularly being broken for days without repair and finally how crowded the space is at peak times has left me dissatisfied overall.And luxe… don’t feel the need to reply with the customer service jargon, I just want you to state the cancellation period and way to cancel clearly to future customers.

Lovely building for a gym, great classes, friendly staff. Would be good to have more floor space for free weights as there are always classes at peak times

Came here for the first time today on a day pass which is currently £7.50 for 24 hours.This is a really nice gym and whilst it's not super cheap you definitely get your money's worth in my opinion. There are 3 floors, floors 2 & 3 are mostly for weight lifting with a few cardio machines on the top floor & floor 1 is pretty much treadmills and cross-trainers. They also have spray bottles with sanitizer which you can carry with you and cloths to wipe down equipment. The equipment itself is also quite good, they're definitely not just standard models etc.The guy working around 11:30am on 04/07 was really friendly and helpful. There's also a juice/smoothie bar and classes available.Great experience overall, can definitely recommend.