Lazer Battlez Birmingham

Had a birthday party for my son. The birthday team enjoyed the games but the whole experience at the venue was headache. The staff are terrible and do not assist at all! No drinks were provided half was through the games, less plates, less cups, spoons etc... Had to serve the children and clear up before the cake came out. The whole point of paying £17.00 per child is for the venue to take control of everything

The staff were friendly and accommodating. They gave us a space to pray as well!. We arrived slightly late and they allowed us to shift our booking to the next slot.We ordered the Silver Party Package, and the food that comes with it was decent.Overall a great experience.

Fantastic experience for my family (which includes a young adult who is autistic). Upon arrival, the staff member appeared to recognise our autistic young adult (he had previously visited with his school). She asked him if he'd got his headphones and requested the music to be turned down inside the arena (she obviously remembered him very well, as we didn't request these things). Excellent service and our family had a great time. Thank you for making it accessible for him. We will be visiting again!

One of the best places to go to have some fun the staff are the best especially one in particular and I'm. Definitely going to go again went yesterday and had a great time with my friends and obviously did one for the best

The kids had a lovely time there, having a party here is absolutely not worth the money ….not terrible but I certainly wouldn’t have another one of my child’s party here. Staff are very stand off-ish, not very friendly, health and safety not at great standards. The storage cupboard in party room kept flying open when it was leaned of by the children.

Great fun with the kids they really enjoyed there self. It's £2 for a locker to put your stuff in and you get £1 back so that really helpful so your not running around with all your stuff on you. There are toilets and they do drinks to keep you hydrated in between running around shooting. There's plenty of space to run in there it's on two levels so high advantage points. There is plenty of places to eat right outside this place too.

I had my son's party and although they had an absolute blast. It's definitely not worth the price as a party package as there is no host. You have to literally do everything yourself, which to be honest you have to do with most places even if they have a host. The staff were friendly however I didn't appreciate the member of staff who walked in and literally scream at me and my guests that we have to leave as they needed to clean up. Very unprofessional and a quiet talk to to the side would have been more appropriate. Overall a one and only visit was adequate.

We just had a gold package birthday party for our son. The party itself was alright, 3 good games of Lazer, plenty of food and the kids had a good time. Sadly it was let down by the lacklustre staff, tired decor and general untidiness of the place. The sofas are all ripped and tatty, the men's toilets are out of order, there was rubbish in the waiting area which could've been cleaned by the 3 members off staff who were behind the till on their phones, and there was broken equipment in the corridors we had to use to access the party room. There was minimal interaction from the staff other than to confirm payment and food orders. Overall we had a decent time but the staff are really not up to standard which ruins the experience for this reason I wouldn't recommend

Had a game with family of various ages. Enjoyed it and was good fun

Nice activity for the kids to enjoy together but half the equipment didn’t work. Not to mention how rude the staff were. Two ladies in particular had a very big attitude problem and had absolutely no skills with children or how to speak to kids, just seemed annoyed and VERY bossy towards our kids which was disgusting. If you’re going to work in a place like this, you need to improve your customer service skills especially towards children. Would not recommend to others and wouldn’t return any time soon. Stick to the one in Acocks green. Staff are a lot nicer and better value for money!