LloydsPharmacy

Attitude of the staff that served me (a plump blonde haired woman) who had way to many questions for the over the counter medication. She still couldn’t serve me as I needed word with the pharmacist which seemed to have no clue why I was waiting and had not heard of the medication I needed.Went to boots and was server what I want in 5 mins. Terrible

Poor service. Opens and closes whenever they like to, not as should do. If repeat prescription ordered more than a week ago, you still have to wait for the items to be sorted out and checked... And all they do is just talking while you there and barely working. That's why they are always behind. Only the men who is checking the items is working honestly and being kind.

They never answer the phones, very lovely staff and to be fair the only quick one is the actual head pharmacist, all the other's just make tea and ignore the phones. Been trying to get through since 10.30am with not a single answer. I've rang over 130 times since this morning without a single answer. My mums struggling to breath due to he C.O.P.D and she can't risk going all the way to the pharmacy to be told its not ready, then she'll be struggling so much to breath due to the walk and no ventolin for days. Its just not good enough very unreliable if you ask me. Nice staff just very ignorant when it comes to answering phones.

I don't normally leave reviews on places but this morning made me furious. I always order prescriptions a week and half before actually needed. I use the Lloyd's app so get updates from the chemist. The lady I spoke to this morning was extremely rude. Told me they only received it this morning. I pulled the app up to show they had updated it saying they received it Monday and It was checked by the pharmacist (shock horror they actually had one) on Monday afternoon. Now if it was just a case of antibiotics yes ok I'd have waited but these are heart medications. Not really something that can be missed. It's not even like it's a one off its every month and it's always the doctors and the systems fault never the fact they have too much to cope with. Safe to say I've changed my pharmacy this morning to one that doesn't put a risk to people's health and will fulfil the fact they are needed. I will never use Lloyd's again for anything!!!!

Worst Pharmacy I’ve ever been to, My Prescription should have been ready to collect last week, the pharmacy claimed my doctors hadn’t sent it through. I called the surgery and they did confirm it had been sent over. I called the pharmacy back to explain it had in fact. Surprise surprise it suddenly just come through while I was on the phone, then they went on to say it would be ready to collect following day. I left it 2 days before I phoned them to see if it was ready to collect. It was not. Phoned them up on 2 other occasions to see if it is ready, again it was not. Called again this morning and Surprise surprise it is still not ready to collect. The staff are very rude and abrupt. I have now since changed my local pharmacy. I would rather travel further away and go to a Pharmacy where they speak to you kindly and with respect. I get when they are busy things can be delayed but they do not been to be rude with you

Went above and beyond to get a prescription after the doctors kept messing up the order.

The service is so slow often you have to go back lots of times for your prescription. They always have an excuse. One of the shop assistants will do anything so she doesn't have to serve filling shelves messing about at the back. You have to stand out in the cold while she does what she needs to instead of helping. If you wait outside you will hear everyone saying the same thing. Thing's need to change if my friend knew where there was another pharmacy better i would travel to get his prescription for him

Some staff verry helpfull but NOT all are went Inn for mine and husband meds told me would have to wait 15 mins as NOT printed off yet so went back next day for them to tell me my HUSBANDS insuling not printed off so had to go back at 3pm this is happening ever week now. Yes I understand thay have lots of ppl that get meds it's not a 1off it's all the time now. Also on a few occasions iv been waiting in que and the security guide has gone out with a bottle of mephdone and stood there while he took it.. On more then I occasional.. Its getting Terrible. We always try to go when not busy then we get told sorry can't give u your Control drug as the pharmacy is not here.. To me it's not what you no its who you no I will be changing my chemist if gets any worse.. I get asked every time do I want my med delivery NO thanks would never get them.. Thay is a few great staff who are raily helpfull but not many...always talking and whispering then thay forget who's meds thay looking for...

This is arguably the worst pharmacy in Hull and please avoid if possible it would easily get a zero. Receiving repeat prescriptions here are a joke and the staff seem to make really hard work of getting things ready on time and you can call in personally 3 or 4 times cos they rarely answer the phone. One time here just when your at the end of your tether cos you've been told it definitely isn't in they'll find it and I once got told the only thing they had of mine was this? She was holding up the meds I wanted after 2 previous wasted visits been told they wasn't in but Dr's Surgery assured me they was in..then the staff here blame the surgery, there's always an excuse and I never once went in and it was plain sailing