Glyn Hopkin Jeep Chelmsford (Aftersales Only)

Great experience immediately, from the greeting by Mitch Slack and Jack Wheeler to the explanation of the vehicle, the test drive and the task of finding me the car with all the options that I wanted. All followed up by keeping me informed of the progress leading up to the collection and even after I had taken delivery. A pleasant experience all round, thanks mostly to Mitch.

Thanks to Tim in sales for making the purchase of my new jeep renegade a total pleasure. The experience could not have been better even with Covid restrictions in place at the dealership. Very safe environment. I would highly recommend this Glyn Hopkin dealership.

Very happy with my New Jeep, salesman Brandon Ruddy was very helpful, polite and professional. Nothing was to much trouble and the whole process went smoothly. Would highly recommend Glyn Hopkins, Chelmsford

I had my new car for 1 week found a break fluted leak still waiting for the repair to be completed.

I was instructed to use this approved dealership for warranty repairs by Jeep customer care. After initially booking in my vehicle from mid October22 for an alternator replacement, I waited for 3 months before picking up my Jeep this January.What should have been a happy day I noticed an unusual shudder straight away when leaving the dealership and after having it home for the weekend I booked it in again for investigation. Weeks later after numerous diagnostics, it turned out that the fuel injectors were faulty and I was advised that they would also require replacement parts. I was then informed my last annual service which was undertaken from a third party dealership, failed to change a fuel filter and due to this fuel filter issue, I was given the devastating decision by the ‘dealership’s warranty team’ that my warranty would be void and I would have to pay over £3k to replace the faulty parts.This is clearly unfair to refuse warranty works in this manner and clearly this company doesn’t fulfil its obligations.My advice to anyone thinking of purchasing a vehicle from this company would be to not bother.

Took my GC here because I had a recall letter.Looked up the reviews, the Fiat side doesn't have great reviews (same site), so I was slightly worried!My own personal experience turned out to be good; staff were pleasant and the work has been carried out with no problems.Overheard another Jeep customer who's car had been damaged, so I doubt I'd come here for anything other than completely necessary work under warranty or recall.

Great… no hassle… easy… answered all questions… made buying and exchanging easy without the hard sell. Thanks Tony

It’s taken over 3 weeks to fix my car, no updates, telephone calls nothing, unless I call them. The telephone system is beyond bad.

Very helpful friendly gave good advice and explained everything really well to do with the finance

Great service. Very friendly and helpful staff. The second car I have bought from you and will continue to use. Many thanks.