Watches Of Wales

Absolutely over the moon with the Rolex I won last week from 1 of the WoW competitions. Jordan was fantastic to deal with and the watch was delivered to my door. Thank you.

I was incredibly lucky to win the Omega Seamaster 300 last week. I couldn’t believe it when Jeremy called me in the office. I was offered the option to have it shipped or to come collect in store….. of to Cardiff I went on Saturday :)The communication between with team was amazing, with questions promptly answered regarding collection. I was also contacted afterwards to ensure I was completely satisfied with the experience. I was treated incredibly by the team in their wonder shop, and even received a watch roll to go along with my prize. Faultless!Outstanding experience from start to finish, and even beyond.Thanks,Doug.

Eileen owo:I couldn’t recommend watches of wales enough! Such a great company, efficient, polite and knowledgeable. I purchased my watch from this company back in 2020 and any queries I had they have been super helpful. Brilliant company if anyone is interested in buying a watch! The team are lovely and always there to help

Really professional and great company to deal with, quick payments and excellent service throughout. I would highly recommend using them for watch purchases as well as their amazing competitions they run.

Paul and the WoW Team are fantastic and experts in their field.I purchased a Rolex Submariner Date back in 2018 and have been absolutely delighted with it! Will be in touch to add to my collection very soon.They are not pushy at all and communication was prompt, polite and exact.They gave me a superb price for my Omega Seamaster as a part exchange and then posted my new watch over to Bristol when the purchase was complete.My watch was posted tracked and signed for and I could even track it live on the Royal Mail System!My new watch even arrived triple boxed and in one of their own branded luxury boxes as well as the genuine Rolex one inside which was a lovely touch.I would definitely recommend Watches of Wales to anyone in the market looking to purchase a luxury timepiece or special item of rare jewellery.It’s no surprise that a number of high profile celebrities use them to purchase their watches and not tolerate the poor service from Authorised Dealers!I’ll be in touch soon for my next one!

I was fortunate to win one of the competitions Watches of Wales run and had great dealings with them. Thoroughly recommend them and I had great customer service from Jordan.

Bought a female Rolex Date Just, off these guys- when it arrived the watch was in great condition as they mentioned in the descripton.However, no business is perfect and always needs feedback to improve so the only things I would say Watches of wales needs to improve on:1) (In this case) - state within the description about the box that the watch came with as it had some sort of mould or rust - I werent expecting it to come like that becaue it werent stated in the descripton so potentially be more descriptive in every watchs case.2) Before purchasing the watch, I had a few questions before hand that I made via whatsapp and after one message, there were no more replies.. but I still purchased the watch anyway, however, I know people would have left it and you would of lost out money wise- so just bare in mind for the future that your communication should improve. Towards the end when I requested a call back to find out insurance options i must say it was very good by Jordan.Overall very happy ! but if you could improve on the above that would be great.

I went in to pick up my completion prize, and what a fantastic experience! Jordan even threw some free goodies in (a watch holder & card holder) and made sure the watch fitted perfectly by getting links added. I’ll be back in the store soon to add to my collection! Little side note: what a fantastic city Cardiff is.