Costa Coffee
657 Reviews
$$$$
- Friday8 AM–7 PM
- Saturday9 AM–6 PM
- Sunday9 AM–4 PM
- MondayClosed
- Tuesday9 AM–6 PM
- Wednesday8 AM–7 PM
- Thursday8 AM–7 PM
About the Business
The Nation's Favourite Coffee Shop | Costa Coffee | Costa is the Nation's Favourite coffee shop and the largest and fastest growing coffee shop chain in the UK.
Contacts
Website
Call Us
+443330035883
76-80 St Anns Rd, Harrow HA1 1JX
Hours
- Friday8 AM–7 PM
- Saturday9 AM–6 PM
- Sunday9 AM–4 PM
- MondayClosed
- Tuesday9 AM–6 PM
- Wednesday8 AM–7 PM
- Thursday8 AM–7 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Coffee
- Dessert
- Seating
- Toilets
- Cosy
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Lunch
- Casual
- Great tea selection
- Outdoor seating
Recommended Reviews
cristian dragos
13.03.2024
Costa Coffee
Absolutely disgusting customer service! Store was not busy at the time I attended!!I wanted to order a salted caramel frappe and got a reply from Vicky that they didn't have the ice to make a frappe, when she had just brought ice from the back storeroom to make a frappe for another customer, the reply being that they would have ice in 1 hour when the store was already closing, knowing that an ice machine in 10 minutes maximum can produce ice for a frappe, being willing to wait up to 20 minutes to try this new product. The mess inside and at the table outside is a disaster, I finally ordered a latte but it seems I had to serve it in the mess because none of the staff bothered to come and pick up the mess from other customers.
Nadeem Akhtar
19.02.2024
Costa Coffee
Overall great eat in experience, very busy branch with great sitting area. We visited on Saturday morning when store was very busy, The best part was the amazing staff who were serving very quickly and diligently. We ordered cappuccino, iced latte which was amazing, enjoyed both drinks. Highly recommended for a quick stop.
Liliana Popa
17.02.2024
Costa Coffee
Good location of the shop. Welcoming employee, friendly and the shop was clean. The best coffe in the area.
M A
12.02.2024
Costa Coffee
Truly amazing and bespoke service by Vim!
Lisa Salim
15.01.2024
Costa Coffee
Absolutely disgusting customer service! Store was not busy at the time I attended. Litterally, the only customer at the till.Three members of staff available at the till.I stood there heavily pregnant wearing a badge. Not a single staff member assisted/acknowledge as I waited patiently for some service. There was no 'next please'/'how can I help' maybe I was invisible?Another customer attended and was immediately served. I will state, she was of a lighter complexion to me.Please advise if this is how you train staff to provide service to the public. If this is written in your policy that you do not cater for people of colour or pregnant, if there is a criteria to be met. Otherwise I would suggest you pick your employees wisely as it makes your branch look really bad.
Bedour
27.12.2023
Costa Coffee
Nice and good place to visit. Friendly staff, nice and tidy place with a lot of seats and tables, 1st floor is perfect to revise/finish your work. Quiet and music is not horribly loud. Happy to go there and have a chill afternoon.
Mina Mortaji
19.12.2023
Costa Coffee
Came here first thing in the morning and were the first customers to enter the shop after ordering my coffee and specifying how I like it made unfortunately it wasn’t made how I asked so I politely the member of staff know and her response was very disregarding and rude and made me wait for someone else to make as she has other customers that are more important without finishing my order. Very upsetting experience
Yahie Ali
18.12.2023
Costa Coffee
Disgusting customer service. Literally no need for staff to be this rude. I walked in picked up a toasty and presented it to the girl at the front, without any greeting or saying a single word she just puts it on the card machine and expects me to pay even though I told her I have a offer on the costa app. She said it’s was only for drinks when the offer clearly stated it was on food. Along with that she was just very unpleasant. Toasty tasted good however
Diane Grey
18.12.2023
Costa Coffee
Drinks were only 3/4 filled and already gone runny. The aerator in the cream obviously didn't work so it was runny. The staff were not nice. A frappe from McDonald's is almost half the price with better customer service
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Map
76-80 St Anns Rd, Harrow HA1 1JX
Costa Coffee