Country Hotel Breaks

The website itself involves a lot of hitting the “back” button , so I used the online chat which helped a lot to get prices quickly on hotels available for our travel dates.

Good selection of hotels and inns. Booking via the website was painless.

You only see the difference between a good and bad organization when you call in. We have had a very bad experience with Country Hotel Breaks. We made a booking through this organization for 4 nights in Lewtrenchard Manor, which is a beautiful hotel with an excellent service. For good reasons we were unable to use the last 2 nights of our reservation. We have communicated this by email 48 hours before the start of these 2 nights. This was no problem for the hotel and would not charge the costs. Counrty Hotel Breaks was in no way prepared to help find a solution and charged everything for the full 4 nights. Our advice, Country Hotel Breaks is a great site to orientate yourself, but definitely do not make a booking through them, but directly with the hotel.

Easy to book can't wait to stay on 4th Dec our wedding anniversary love chester lovely place

Lovely to deal with a company who can still provide a personal service. Looking forward to my Christmas break with you!

As a first time user I am very impressed with the service and care to attention received. The whole affairwas a great change to the standard of service very often experienced. Will definately be returning as a customer.

Like others, booked during covid and paid £488. Cancelled due to covid, offered my money back or to take a voucher - but cost £21. I agreed to pay, as planned to take a break and also wanted to support 'hotels' post covid ( OK - my mistake should have taken the 100% refund!) . So now £500 paid to 'Off Peak Leisure / Hand Picked Hotels'. Now go to book and told voucher has expired and I am not entitled to my money back, I consider this to be theft ! Try to take up with 'Customer service, who after short just 2 short emails now say they will not reply to any communication ! What a morally bankrupt organisation.AVOID AVOID AVOID.

Friendly staff can’t do enough need anything ask Maria she will sort it out clean beautiful rooms great food xxx A++

Very easy to book your stay through this site. No problems experienced at all.

Extremely easy to book your hotel with a very user friendly website. Excellent prices even cheaper than booking direct.