Oplo

Crazy, it was going to cost me £300 more to clear the loan early on top of the principal amount after paying the loan for almost a year! What the actual… how? Why? Definitely do not recommend this company! They pry on the misfortune of others to benefit from it.

Would not RECOMMEND to used Oplo as they’reunprofessional and incompetent.Two overpayment of my mortgage was taken out my bank account today .Due to some so called FAULT and I’m still waiting for Oplo to return my money .If I don’t get my money back and DD charges I would informed the Financial ombudsman to report THEFT !Would definitely cancel my Direct Debit from them and make monthly payment over the phone to them as I do NOT trust the company !Be very careful !

I have a good credit history and needed funds urgently for home improvements. Approved provisionally and e docs signed. Emailed them my bank statements and wage slips and was told by an underwriter that everything is fine and she will call me the next day to discuss the repayments and due dates. I rang them only to be told by a customer service advisor that my application according to notes on system has been declined due to affordability?? Not even an courtesy email to confirm this! Guess what i immediately got accepted by Hitachi with better rates than what these cowboys were offering. 4 phone calls and several emails later i realised the process would have been so easy if i didn't go by clearscores recommendations. Avoid at all cost. They are better companies out there and less time consuming! I wish i could give 0 stars!

Ongoing issues with my mortgage with you still to this day. Logged a complaint which at the time resolved the issue. Called you this morning for an update on my mortgage balance and given totally different information to what I was given when the complaint was resolved.. had to waste my time now logging another complaint about the same issue. Caused by you! And your call centre advisers. Can not wait for my ERC on the first part of my mortgage to expire so I can redeem this mortgage with you. Absolutely would not recommend you to anyone. Worst loan company I’ve ever dealt with.

Was told approved, provided info and told all good. Then got a call saying it was a computer error and I'm no longer approved. Total waste best just avoid this company . Untrustworthy .

I want my money back. I was being told to send more money for my loan to be completed - I even went to check my bank account and my supposed loan of £3,000 was not in my account - asking me to pay more money to secure the loan - now I want my money back . Or I’m taking it to the police . Worst loan company ever

STAY AWAY! Took out a £15k loan but then decided I did not need it, so called to settle in full after 19 days. They told me my settlement figure was to be £16.1k. Daylight robbery! Called 4 times in one day just to get a breakdown on the interest charged but no one could give me an answer as the figure is just finger in the air!I was told I would get a call back within the day 3 times and at the end they asked me to file a complaint which will take 8 weeks where then I will continue to occur more interest!Ethically this company should be audited, not sure how FCA allows companies like this to operate. I will be submitted complaints to the FCA for not providing me with the breakdown and worse of all charging me 1.1k in 19’days.Absolute disgrace.

Good companyOrganised with the processOnly thing is the websiteNot straight forward to useCannot seem to manage my account onlineThe passwords are difficultNeeds to be made more simplified

Useless… approve you then decline you the next day. Excuse was affordability but I was looking to consolidate to save money? Make sense? No! I afford £300 a month more currently. I can afford your repayments with change.. Customer adviser nice until the decline… you have no purpose, so no explanation so get off the phone attitude: Just avoid… don’t even try to apply, waste of time.

Aplo bought a my loan from conister bank last year, first conister took my payment in November then aplo put me in default on my credit file, in December I spoke with customer services which I made a payment explained I paid November, they then took a payment of me and confirmed my direct debit details, since then I have received a extra month of default on my credit file, and today receive a email at 1759 (funny how your offices shut at 1800) that I'm in arrears, but a payment was taken by direct debit on the 1st January, absolutely poor service and no support to a customer that has not had a missed payment in over 15 years.Ive sent numerous emails but have not received one reply.I will be going to the financial ombudsman in dew course.Please everyone think twice before putting your trust and faith into this financial institution.