Caunce O'Hara & Co Ltd

Caunce O'Hara once again provided excellent service. Their USP, from our point of view, rests in staff skills. They can always give great professional advice given that their staff have a lot of experience in the business world: not just 'salespeople', but people who 'have all the t-shirts'. Impressive: one of truly 'go-to suppliers'.

The customer service at Chauncey O’Hara is first class. The team based in Manchester are knowledgable, friendly and accessible.The freelancer insurance package itself is second to none and highly recommended.

When i called to renew my business insurance and to discuss the changes, the advisor was so professional and understood my problem of which he kindly sorted out for me. i was so impressed i advised my former director to call you for a quote for their business. Thank you Jake - Kindest regards, Yiasmin Freestone of Company Select UK Limited

Returning customer who found it reasonably easy to reinstate my PI cover at a reasonable price. I recommend this company for sole traders/ freelance consultants.

Wouldnt refund me due to there auto renew. Was forced to hold cover for a year which I didnt need.

Jonathan Green in Manchester, always professional and his knowledge on insurance in the luxury industry, jewellery, art always on point and valued.Would highly recommend.

After a hugely inflated quote to make a minor modification to the terms of my policy with a previous broker, and after using the usual search engine groups. I remembered Caunce OHara. Within minutes I had a wonderful advisor Kate take me through my requirements to get a fantastic product at a great price. Unbeatable professional service and I wholeheartedly recommend them. Thank you!

Took out a public liability policy with these guys as I work on the railways for my own LTD company. I opted for the additional income insurance. After 4 months I found out through a friend they only actually pay out £150 a week if your off sick or injured! Obviously this is useless so I asked what's the highest payout. Then for an extra £11 a month I was offered a payout of 80% of earnings capped at £500 a week, which is much better. On Monday I was diagnosed with covid and told to isolate for 10 days. These bandits are saying they won't pay out for the first 7 days. At no point was this made clear when taking out the policy, I have a daughter to feed I'm a single father and you've just had my eyeballs out for months taking payments from me with no intention of paying out when I genuinely needed it. Should be ashamed of yourselves.

I appreciated very much that I could see the quote at every step of the way and how the price changed depending on which products I added. It was a one-step touch and a very efficient way of securing insurance for my company.

Absolutely appalling. Purchased insurance from them for many years. Went to change card details on renewal and was asked if we undertook calculations! When I confirmed, I was told that unless checked by third parties they couldn't provide cover. When I asked what use professional indemnity insurance cover was if it didn't cover design, I was told that it was a daily conversation with design engineers. When I asked to speak to a manager I was told 'there was no one higher', I was rude, and the phone was hung up on me. I recommended to avoid their pointless cover and disgusting customer service!