Pizza On Demand - Beckenham

Online prices are an absolute rip off. Ordered a 10.5 inch pizza that cost over £11 only to arrive to collect it and see posters advertising the same pizza for 5.99 or two for the price I had just paid. When I queried it with the guy in store he said it was the people running the website, so I opened the chat support on the website the guy on there said I could email the store manager, which I did. He ignored the email. I then got a generic email asking me to review the order, and for the sake of fairness I rang the store to offer them an opportunity to earn a good review, and after more excuses he hung up on me. Considering I used the website to avoid tying up busy staff on the phone I see no good reason why ordering online should be twice the price, or why I should order from them again after they overcharged me and treated me like a mug.

I don't know what it is about the chips here, but I loved them! The pizza is tasty too!

The best pizza in town loved their chicken tandoori 18’inch pizza friendly staff and quick service would recommend everyone to try their food will visit again for sure

Worst customer service and hair in my food!Ordered online and the website messed my order up. I'm a vegetarian and a pizza with meat arrived. The terms and conditions on the website state that all refunds or complaints need to be dealt with by the store. The store said that they had no responsibility and could give me a replacement at half price! With no option to refund the mistake. I checked my confirmation email and the wrong pizza was on there too, so it was definitely a website error. However, as the store won't take responsibility for the error, the terms and conditions on the website say the stores responsible, the website has no head office or complaints phone number, I'm left stuck, with no way of resolving the issue. I will never order from them again, I'm still shocked about the lack of any solutions available.

Horrible service ordered pizzas in store waited over 40 minutes for the order to be wrong. no pepperoni just plain cheese after calling was told the pizza could be replaced at a later date when I went to make good on replacement was told I had to pay half price is the best they could do. thin crust pizza sold as deep Pan

After placing my order online I phoned them to change the time. The line was noisy and choppy but I managed to get it changed. I made the order at 16.54 and asked to be delivered to 19.00. Well after my dinner turns up nearly 20 mins late we sat down to eat what I can only describe as a slightly cheesy frisbee. The pizzas were a disgrace. The hot wings were clearly from Iceland or some other cheap supermarket and the garlic bread was so bad that even our dog didn't want it. Back to the pizzas, Aldi have a much better quality and range of oven pizza for less than £3, so I'm confused as to how this shop can charge over £26 for what was basically bad prison food. Please do not eat from this place.

I explained too the shop i wanted a large portion of chips he charged me £5 when its only £2.50 on there menu and this is what i got after waiting 20 minutes with nobody else in the store absolutely terrible

Delicious and hot pizza as always would highly recommend to try out their food specially meat feast vegetarian hot pizzas with thin crust don’t forget to try their side orders as well nuggets and hot wings .Great service friendly staff and very fast delivery I will try out their other menu items as well for sure

Picked up a pizza when passing, didn't expect much. Service was a little slow. But worth the wait, pizza was really good. Better than pizza hut or papa johns. And it was relatively cheap.

Went there with my son, i asked “can you please not put olives on one side” he said i have to pay extra because its complicated.So… lets do the maths..Pizza, 3 toppings, dont put olives on one side. Simple right?I refused to order and walked away.On top of this, you’re serving food, you need to cover your hairy arms with at least something so your customers can feel a bit confidence!Disgusting.