Viva Retirement Solutions Equity Release

A five star service and would highly recommend Paul Saroya for Equity Release that he provided to my parents. He clearly explains what the products are to make it easy for you to decide what would be best for you and reads all the small print so you totally understand what you are signing up to. In our case he has been very patient and understanding as ours took longer to complete due to a separate issue regarding our land which delayed things. Thank you for your excellent service Paul.

My wife and I have nothing but praise for Mark and the company. The whole process was clearly explained and any follow up phone calls were promptly replied to. Even though the sale process took longer than expected, (solicitors!) Mark was keeping a close eye on things in case of any glitches. We had a quote for another company offering a similar service, but found Viva very reasonable.

Can’t speak too highly about Liz Murley from Viva.Liz advised us in refinancing my in-laws equity release which they took out some 20 years ago.A situation complicated by us needing to use a power of attorney.Liz secured an offer that reduced the interest payments by around 5 percentage points, reducing the yearly interest accumulation by several thousands of pounds per year.Liz also worked to deal with the inadequacies of our solicitors, without our her intervention on our behalf, it is likely the refinancing would have fallen apart at the last minute.Very friendly, highly competent, with good communication.

A high quality service and we wouldn't hesitate recommending Paul Saroya - he provided great advice to my parents. He clearly explained and took that extra bit of time as to what the products are to make it easier for them to decide what would be best for them.He was always quick to respond to emails or phone calls.Thanks Paul.

I was put in touch with Mark Lambert by my IFA. I was seeking financial arrangements to cover a major project with a partner who had been turned down elsewhere. He was most helpful and arranged a package which offered exactly what I wanted, putting me under no obligation and without up-front charges.In the event, the partner very unexpectedly secured the funds and I did not have to step in - but the knowledge that I could if necessary secure the deal was invaluable.Although I genuinely expected to take this application to completion, and explained the position to Mark, he was willing to do all the work on a no deal - no fee basis, no hidden charges at all.I've never had service like this before from anyone in the financial sector. I'd recommend him unreservedly.

Due to unexpected medical disabilities it has become necessary to make changes to my home in order to make it user friendly and my life as convenient and comfortable as possible in the circumstances.Having thoroughly researched Equity Release, holding meetings with several companies (some with unusual ideas of customer service), I concluded Viva Retirement Solutions would be the most appropriate service provider for me - the best decision I could have made. I found Paul Saroya very helpful and efficient, taking time to ensure I fully understood and was happy with the arrangements made, discussing financial matters generally and making suggestions as regards other professionals and contractors I would need. Thank you Paul for arranging everything so speedily and hassle free for me at this time.

My F.A. recommended Paul. He was very helpful and responded very quickly at all times. Always chased funder and solicitor when they were slowing up the procedure. A little optimistic on total time for procedure, ours took 8 weeks. Make sure you get early clarity on how the funds are received and whose bank account, especially if not a joint account (this would apply to whoever is providing the service)

our advisor Mark was very helpful and prompt in returning our phone calls which made our decision easy to come to. After it all went through he was still helpful on some minor problems of ours.

“We had been pondering for some time about viable equity release options available to us as a retired couple and recently contacted some established companies. Naturally, we wanted to make the most of our golden years together so, although very apprehensive we decided to contact Viva Retirement solutions and are so happy we did.Paul Saroya, provided professional and friendly consultation services and having settled our nerves and explained fully the implications (short term and long term) to our family about the equity release scheme, we have decided to take advantage of the scheme. We are confident having listened to the concise advice provided and having read the equity release conditions and more importantly gained the trust and confidence from Paul Saroya, that we can now start to plan and enjoy our retirement.”Mr & Mrs Sims

Applied for a Lifetime Mortgage through Viva Retirement Solution recently. The entire process went though smoothly, thanks to Robert Walsh. Will certainly reccomend Viva Retirement Solutions to others seeking similar mortgage arrangements.