E K Trade Ltd

Bad car sold, avoid at all costs

It was my first car purchase in the UK. I am always an understanding customer and patient for mistakes if anything could be fixed reasonably. However, this dealer is absolutely a scam. I was fooled around for many times to send the car back and fourth to fix in its garage / mechanic.I paid £6,400 for a Renault Clio in May 2023 - Engine Oil leaking, AC didn’t work, fog lights broken, tire pressure needed to be adjusted, brake pad issue, even the V5C was not sent from DVLA over 3 months.My costs:£50 for a road service to send my car from the car park to Kwik Fit (Hand brake cannot be released in the car park)£488 to Kwik Fit to fix the brake pad, tire£25 to DVLA for a V5C duplicateIt's a lesson learned for me and I don't want anyone to spend so much time and money on this dealer! Customers do not deserve any pain for any car purchases like my horrible experience!

Very bad experience with this dealer. Sold me a car with so many problems. Issues with the dpf, coolant pipe leak. Engine oil leaking. Now he won't answer my phone. I will be taking this to court.

Absolutely thrilled with my purchases from Ek Traders!Citroen C1, they've consistently delivered top-notch service. Highly recommend!

Drove 2 hours to be absolutely catfished. Car was chipped all around, funny rattling in engine, and all around very bad condition. Fake receipts for the Audi a3 also. Overall dodgy dealers and I would avoid at allCosts. Thankful I walked away as they reduce the price of the car every week!

Avoid this garage at all cost. Deal them at your own risk!! Sold me a citreon 2010 car with so many issues. Coolant reservoir burst,rusty tail pipe. Issues with the engine, the list is never ending.. the car hasn't been driven for a long time ( less than 4 months) but it has been an absolute nightmare. They are scammers!! They will take your money and sell you something terrible. Deal with them If you don't mind throwing money away.

Had issues with my car after sale. Seller blocked me and made it impossible to use the warranty. Do not buy from them

I recently purchased a Peugeot 2008 from Ek Traders, and I must say that my experience has been quite positive. However, about a week after the purchase, I encountered some minor issues with the car's navigation system.I decided to return to Ek Traders to address the problem, and I was pleasantly surprised by their response. They promptly took the car in for inspection and repair, and to my satisfaction, they fixed the navigation system at no additional cost. This level of customer service truly impressed me.The fact that Ek Traders stood behind their product and went above and beyond to rectify the issue without any financial burden on my end speaks volumes about their commitment to customer satisfaction. It's refreshing to deal with a dealership that takes responsibility for the products they sell and ensures that their customers are taken care of.Based on my experience, I would not hesitate to recommend Ek Traders to others who are looking to purchase a vehicle. Their attentive customer service and willingness to address and resolve issues make them a reliable and trustworthy option in the market.

SCAM ALERT!Dealer has a history of selling dodgy cars, then CLOSING the company so you have no legal standing to get your money back. Previous companies incluse AutoDeal Ltd and M5 Cars Ltd. Both are now struck off from companies house.AVOID at all costs. Scum scammers.Note: 5* reviews are likely all fakes.

Great customer service, helped us to choose the right vehicle within our budget.Thanks guys