Astrid & Miyu

Went here with a friend to get piercings. The woman who served us and checked us in for our appointment was beyond rude. She didn’t talk us through any of the options, piercing placements etc (as per the description of the piercing service on the website). She got annoyed with me and huffed because I didn’t fill out a particular section of the form (even though she didn’t tell me I needed to). She was so disinterested. Charlotte, our piercer was great. Very friendly. The other woman then went to take payment and actually stopped what she was doing to chat to a colleague about some personal matter. I actually just stood there whilst she turned and chatted, mid serving me!! Will not be using this store again purely because of how rude she was. My mate had an almost identical experience with her.

Visited today for ear piercing. Super helpful team who helped secure me an appointment later the same day and excellent service by woman doing my piercings. Super clean, great service and earring choice. Highly recommended

Treated myself to a 2nd lobe piercing at the store in Leeds today. Vivienne was great and took her time to make sure I was happy with the location for my 2nd lobe piercings before proceeding. Very friendly and really happy with my new piercings.

I felt welcome by Georgia which allowed me to go to her when I needed help. This is my favourite shop already so I was just browsing and with Georgia help I was able to get a large size for a ring I have a had my eye on.

Really quick and efficient piercing by Joanna who was professional and calm. Staff were friendly and no-nonsense when getting the piercing done. My daughter and I were referred this business by a friend and are delighted with the outcome.

I have been coming to different branches of Astrid & Miyu for years.Every single staff member is so lovely and welcoming and I always feel comfortable getting any advice on jewellery or new piercings.Yesterday I had been seen by a lovely staff member (I’m sorry I never got your name) who was extremely sweet and helpful and managed to bring my appointment forward as I was quite early.The piercer was also amazing and patient with me as I got jewellery removed.Will always go back!

Always love going to A&M. Their jewellery is so pretty and a great range and also reasonably priced. The staff were super friendly as always and I had a jewellery change done today and the piercer looking after me was lovely and made process super easy and relaxed.

A lovely store with extremely warm and welcoming staff who are committed to providing excellent service. I would like to commend Ella’s assistance at the Spitalfields store in particular who spent a lot of time with my sister and I to help us select and weld our chosen gold bracelet and ring. She was so kind, patient and polite throughout the entire process which made our experience in the Spitalfields store thoroughly enjoyable - thank you for your support and service Ella!

I had my first ever piercing done here last week & it was such an enjoyable, easy experience. Firstly there's a good selection of jewellery to chose from which was my whole reason for booking my piercing there as I wanted to have something I loved throughout the healing process. Charlotte the piercer was so lovely & spent a lot of time talking me through everything to make sure I was comfortable. The piercing itself was fairly painless & over quickly. Maria & Enrica were also super lovely & helpful. All the staff members are very knowledgeable on aftercare & answered all of my questions even when I popped back in a few days after. Highly recommend!

My friends and I booked the welded bracelet experience as a way of celebrating our 25th birthdays and 20 years of friendship!! The experience was even better than we had imagined and had seen on TikTok, we even created our own tiktok to remember the occasion in hopefully another 20 years. We were allowed to take our time in choosing the bracelet and charm we wanted without feeling pressured. We were asked multiple times how it felt and were allowed to make all the adjustments we wanted. I couldn’t recommend the experience more but even more so in the Spitalfields studio. The team were lovely, the setting was beautiful and we were able to enjoy a delicious brunch in the conveniently located market just afterwards. This was by far my favourite day with my friends for a long time and one that I will remember!