Costa Coffee
76 Reviews
$$$$
- Friday6 am–7 pm
- Saturday6 am–7 pm
- Sunday8 am–6 pm
- MondayClosed
- Tuesday8 am–6 pm
- Wednesday6 am–7 pm
- Thursday6 am–7 pm
About the Business
The Nation's Favourite Coffee Shop | Costa Coffee | Costa is the Nation's Favourite coffee shop and the largest and fastest growing coffee shop chain in the UK.
Contacts
Website
Call Us
+443330035883
Drive Thru, Hengrove Leisure Park, Hengrove Way, Bristol BS14 0HR
Hours
- Friday6 am–7 pm
- Saturday6 am–7 pm
- Sunday8 am–6 pm
- MondayClosed
- Tuesday8 am–6 pm
- Wednesday6 am–7 pm
- Thursday6 am–7 pm
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
- Wi-Fi
- Dine-in
- Takeaway
- Coffee
- Breakfast
- Dessert
- Seating
- Toilets
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Lunch
- Casual
- Great tea selection
- Brunch
- Outdoor seating
- Parking
- Free parking lot
- Drive-through
Recommended Reviews
maddie phillips
15.02.2024
Costa Coffee
arrived 15 minutes after opening time (6:15 AM). Looked as to be only the one worker inside. Others arrived, none looked to be setting up that quickly. Still sat outside at 6:42. Poor service, just want me drink before football.
Shifty028
21.01.2024
Costa Coffee
Ordered coffee on the Costa app and tried collecting it in the drive thru just to be told you're not allowed to collect your order in the drive thru. We were told to go inside and argued with the staff it wasn't a just eat or uber eats order it was on the costa app and after arguing with them for 5 minutes about this they finally started making our coffee the staff stayed rude with us despite having this problem before and they told us then they were wrong. One of the girls slammed our drinks on the counter with a sarcastic comment and had no apology after for their mess up. This costa is an absolute shambles and will never come here again
Kevin
15.01.2024
Costa Coffee
can I have a mango bubble frape please".They give me the wrong drink."sorry this is the wrong drink"Eye roll and a blunt comment of park up and we'll make that one"Young girl
Amanda Allan
07.01.2024
Costa Coffee
I am a regular customer of this costa but i have to say in the past several weeks going here the staff and customer service has gone way down hill. I think staff need to wear hearing aids to listen to what the customer order especially through the drive thru.4 times this wk iv used the drive thru and each time iv had the either no syrup put in or the wrong syrup put in, iv let it go so on the 5th time of them getting it wrong i went back into the shop to tell them because im sick if paying for something and not actually getting what i ordered!! Costa coffee costs enough as it is.Come on costa sort out your staff !!! Staff didn't even apologise! Terrible service .
Ben Whybrow (Stentorian)
02.01.2024
Costa Coffee
Seems like the staff had an argument as there was a tense feeling in the air and they were slamming items everywhere. The coffee and food was nice, a little bit pricey but you pay for the quality.
Kirsty Oxenham
22.12.2023
Costa Coffee
Absolute shambles of a place! Waiting 20 minutes for 1 x coffee and 1 x hot chocolate with no explanation. Seen two people slam their food down on the counter and then just walk out as they were waiting so long to try and pay, without even being acknowledged. Rude staff all just giving eachother dirty looks and throwing their arms around. Totally embarrassing to be honest and so unprofessional! Will never ever step foot in the place again. If I could give no stars I would!
John Wye
19.12.2023
Costa Coffee
Usual Costa set up and food, but let down by slow server, couldn't find skinny milk, then couldn't find scissors to cut the milk bag, forgot my panini in the oven, came nicely charred. Even a colleague raised her eyebrows at her. Service very slow and not that busy either.
Mark White
19.12.2023
Costa Coffee
Coffee lovers a must visit, chris and nicole are very friendly staff , hot chocolates are huge and the lattes are awesome . Toasties are lovely and hot very clean for a costa and spacious. Toilets are cleanest of all the costas ive visited 5****,
Adam Burtonshaw
18.12.2023
Costa Coffee
I regularly visit this store before and after work for a light bite to eat and coffee. The staff are always pleasant, and the food and drinks are always fresh. Would highly recommend to anyone looking for a nice cup of coffee.
Jackie Drew
18.12.2023
Costa Coffee
Staff moral very low, wait time lengthy. Coffee OK, air con was a plus. Apparently this outlet is being dogged by anti social behaviour can definitely sympathise with that, hopefully conditions will improve for customers and staff
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Drive Thru, Hengrove Leisure Park, Hengrove Way, Bristol BS14 0HR
Costa Coffee