Connells Estate Agents Birmingham City 145 Great Charles Street Queensway, Birmingham B3 3LP

Connells Estate Agents Birmingham City

267 Reviews
  • Friday8:30 am–6 pm
  • SaturdayClosed
  • SundayClosed
  • MondayClosed
  • TuesdayClosed
  • Wednesday9 am–5 pm
  • Thursday9 am–5 pm
Connells Estate Agents Birmingham City 145 Great Charles Street Queensway, Birmingham B3 3LP

About the Business

Estate Agents & Lettings Agents in Birmingham City | Connells Contact Us |

Contacts

Call Us
+441212120800
145 Great Charles Street Queensway, Birmingham B3 3LP

Hours

  • Friday8:30 am–6 pm
  • SaturdayClosed
  • SundayClosed
  • MondayClosed
  • TuesdayClosed
  • Wednesday9 am–5 pm
  • Thursday9 am–5 pm

Features

  • Wheelchair-accessible entrance
  • LGBTQ+ friendly
  • Language assistance
  • Gender-neutral toilets
  • On-site services
  • Online appointments

Recommended Reviews

CP Leung
21.02.2024
Connells Estate Agents Birmingham City
Connells is my first priority when they provided good service 2 years ago. Joe Fletcher & Aisha performed very good in communication. However, when I contacted them in June this year, they have changed team members and services are extremely bad. Service fees have been deducted from the tenant’s 1st month rental fee but service are very bad. Arranged Check-out inventory showing only the cleanliness but nothing else for your inventory itself, tracing Connells about the inventory itself but never had replies. They recommended a cleaning company, we paid and that’s all. Nothing can show they have completed the cleaning work, and no receipt for it, tracing with Connells but never got any replies.
Michael Healy
15.02.2024
Connells Estate Agents Birmingham City
We used to rent our city centre apartment with them. Most of the time they've been very good, helping sort out little crises with maintenance on the apartment, but recently the service has been a bit average. We informed them we were selling our house and moving into our flat to live, but we still got unpleasant reminders to become licenced landlords with Birmingham city council or else". As we told Connells we were no longer planning to rent out the flat
Aaron
15.02.2024
Connells Estate Agents Birmingham City
Had the pleasure of dealing with Dean Woodhouse for a recent property purchase. He kept us informed every step of the way, and was available anytime for any queries we had.Whether your buying or selling a property, we’d certainly recommend Dean and Connells, 5 star service
John Blaiden
15.02.2024
Connells Estate Agents Birmingham City
Two of my friends along with myself had the worst experience with Connells. They lies about processing your refund. Some of the workers are inconsiderate and hostile. My friend is now experiencing mental health issues due to Connell failing to refund her money. It is indeed hard in this cost of living crisis that customers are being stolen from. Stay away from Connell Birmingham and all Connell establishments
Joudy Fouad
08.02.2024
Connells Estate Agents Birmingham City
Shennay hard work and patience helped me find my first apartment , and I couldn’t be more grateful or excited about this milestone.I also plan to refer you to my friends, family, and colleagues who need real estate assistance in the future.Thank you again for all your care and attention. You’re the best!
O villa
20.01.2024
Connells Estate Agents Birmingham City
Very incompetent estate agent. Please do not use. Only made a rental enquiry for my property and they decide to advertise it, without my permission. Lied every time I rang them, so I decide to get it removed myself using right move advice. Never recommend this estate agent to a friend.. WHY..... Because you will end up losing them...
Michelle Ngumo
14.01.2024
Connells Estate Agents Birmingham City
The Connells agent who was supposed to assist me ceased communicating and attempted to convince me that I had overstepped by reaching out to her via WhatsApp on her personal phone number.It's important to mention that she made initial contact via whatsapp on her personal phone number, and would message me outside working hours without setting any communication boundaries (I did not know this was her personal phone number)Furthermore, this same agent had made promises to provide me with videos but ultimately didn't follow through, and ignored my emails.If you're looking for a similar experience, I would advise considering their services.
Basingha Limited
28.12.2023
Connells Estate Agents Birmingham City
LANDLORDS AVOID AT ALL COSTS!!I have been a landlord for 13 years. My first time with Connells. I must say the worst experience and company I have ever dealt with.Incompetent staff and multiple departments dealing with one place. Can never talk to anyone, they never pick up the phone.Have to chase multiple times via email to get a single response.I’ve never had a late payment, since I went with them, I’ve hardly had any on time. Suppose to put in professional tenants, but instead put in any riff raff who trashed the place.They never picked up on this in the 6 month review. When I went in 2 weeks after to do the repairs, I couldn’t believe the state of the place in 6 months.How could they miss this!!Called compliance twice on them, but still the same dismal service. So really no point in adding a response saying please contact us as I already have twice.I’ve had to issue a section 21 which again I’ve never had to do, only to find out that despite stating I want the deposit to be with the DPS, they moved them in on zero deposit. So potentially 2 legal cases now.I should have paid more attention to the other reviews.Callum has been ccd in emails and never responds.A girl called Paige Hensby was suppose to manage the place. She told me there was a leak and then I heard nothing for 6 days despite chasing this as urgent. I mean there’s a leak in my place.Only to find out she left and it was never handed over.Tegan was just as useless. Inexperienced and clueless.I’ve had 4 different people supposedly manage the place in less than a year.The arrears department hardly ever respond. Useless at every turn.An absolute horror show! No idea how they still operate.Do yourselves a favour and use James Laurence or Martin and Co instead. I’ve given my other places to them and not ever had a single issue.
Mahdi Joafshani
19.12.2023
Connells Estate Agents Birmingham City
Over “two and a half years” ago, I paid a holding deposit to Connells in Birmingham City Centre for renting a flat. They initially asked for my card details directly, which was concerning. When I refused, they provided a link for payment. Despite paying the deposit, I was informed days before my move that the flat was no longer available. And my deposit has not been returned since then!!, and my emails have gone unanswered. Moreover, I was dismissed when I visited the agency in person. This distressing experience has shown me their lack of integrity and poor customer service. I strongly advise against doing business with this agency.
Aasma Amehd
19.12.2023
Connells Estate Agents Birmingham City
I had the pleasure of dealing with Lucie Barge, Becky Corbett, and Annabel Willets for a recent property purchase. The whole team kept me informed every step of the way and was available anytime for any queries I had. Thank you ladies for all your help and dedication.

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145 Great Charles Street Queensway, Birmingham B3 3LP
Connells Estate Agents Birmingham City