Total Soft Water Ltd, Harpenden

I had the water softener installed in October and they did a fantastic job, they also fixed a lot of the issues that had been left by the previous plumber which resulted in the old tap not being able to get changed. Paul and Jason did all of the fixing and allowed me to get the new tap at no extra cost to, Thanks.Excellent service would not hesitate to recommend them, the water Softner is still working nicely let’s hope it last a long time, they also offered excellent advice on which water Softner to purchase.

I had a problem with a BWT water softener and Steve attended to take a look. I feared that it was a write off, but Steve succesfully diagnosed the problem and it has now been restored to life at a very modest cost. It is great to have local experts that really know there stuff. Great service, I can highly recommend

Getting a water softener has been one of the best decisions I've made. It's made such a difference to cleaning (the shower in particular) , as i live in such a hard water area. Paul and his team were professional, friendly and did a great job fitting the softener in a suitable place as there wasn't room under my sink. Really pleased.

An excellent place to buy water softeners, water filter systems, filters and salt.They are real experts giving fair and helpful advice, supplying and fitting first rate system and friendly with it.I've had my water softener many years and always get my salt here. The softener still delivers really soft water and I'm sure it pays for itself in lower energy and detergent bills.Last year I bought a RO Filter system here. Great results!Highly Recommended!

Total Soft Water were great. They gave us sensible advice in their shop, and were positive and proactive about the installation, which others had suggested might not be possible because of the small space we have. They ran through everything we needed post installation and have generally been fantastic. I wouldn't hesitate to recommend them!

We were recommended to talk to Paul by our friends in Dunstable. An appointment was made and Paul turned up on time. He explained the water softener benefits and provided us with a quote. Because our existing pipes needed alterations he arranged for his plumber to visit . All was in order and a installation date arranged. At the appointed time the installation commenced and was completed. We were given instructions on how the unit worked, where the salt was placed and when a service would be needed. There was no mess. The unit is producing soft water. A good service all round.

I had a Kinetico Water Softener fitted November 2020 and am delighted with the results.From a practical perspective it is compact and completely unobtrusive. The quality of the water is vastly improved and I’ve noticed a real difference. Great service and a great result. Thoroughly recommend.

Excellent experience! Warren (sales) and Dave (installation) were polite, professional and knowledgeable. Had obtained a quote 2 years ago from the company but only went ahead today with a Kinetico Premier Compact HE and a new 3-way reach tap in chrome. Very happy - highly recommended!

I have recently had a Kinetico Compact installed and, although the unit is not cheap, Total Soft Water's service is second to none. My friend, who bought a unit from Paul 15 years ago recommended them to me.Paul and Nathalie answered every question I asked, in person, via email and phone over a period of 3 weeks! They were very professional and patient with me. No question was too small or silly which I really appreciated. At no point did I feel pressurised to buy.The installation team was also very professional and explained how to operate the unit.I am very happy with my experience with Total Soft Water and am really enjoying the soft water. I would definitely recommend them.

I had a Kinetico softener and water filter installed almost a year ago and we are very pleased with it. My daughter's eczema is almost gone and have no limescale in the sinks or bathtub. I also noticed that we use less dish soap and shampoo.Just pop it today to purchase more salt blocks and Nathalie is always such a pleasure to have a quick chat with. Thank you again Total Soft Water team.