Airie, Northstone

Excellent help......

Had the most rudest experience ever me and my partner had turned up to look at the show home (because we were looking for our second home) at 3pm because the website said they were open till 4pm and the salesman was complaining that he’d been there since 9am and acting like we’d personally made him come in at that time and was owed 2 hours so he was going home to which he then had a go at my partner for daring to just drop in (which the website says you can do)Safe to say just from that experience we’ve been put off buying a house from Northstone completely just from that one interaction

UPDATE - Received a response to our complaint from the Sales Director. My partner and I are very happy with the resulting conversation and follow-up site visits. Moving the rating up to 3-stars solely due to the disappointing start.——Our experience with Graeme, the sales representative for the Airie development, was truly disappointing. On Saturday, we arrived at 3 pm and were taken aback when he abruptly closed the office, attributing it to owed hours from his early 9 am start, which involved helping someone move in. During our interaction, he appeared visibly frustrated and directed his anger towards us, two potential customers seeking a new home. This frustration surfaced when I pointed out the website, which prominently states a 4 pm closing time, suggesting that it might be worth updating.Graeme suggested that we should've made an appointment" and that "you can't just turn up." However

very cool houses