Appliance Vitals - Repairs, London

Great service!Our 15yr old washer dryer stopped working and we expected it to need expensive parts.We booked a time slot online for the next day and paid a fixed price £79 for the labour. The engineer arrived on time and diagnosed a malfunctioning sensor and was able to fix the machine by cleaning the sensor. All working again within an hour. Very happy.

Super efficient service - our electrician not only turned up on time, assessed the problem within minutes and returned at the earliest convenience with the part at no extra cost, but he also fixed my electric switch which had burned out and damaged the machine in the process. Top job and extremely nice to boot. Highly recommended.

Quickly diagnosed and fixed a faulty ceramic hob which turned out to be electrical.He called in advance to say that he could arrive 30 minutes early if I was available. Great service.

Appliance Vitals came into our office yesterday morning to sort our dishwasher. Would recommend anyone and we certainly will be keeping their details for the future.We have had dishwasher issues since the start of December so its such a relief to finally get it sorted.The price was by far the best and fairest I found when researching and to have everything sorted within 1 morning really was the icing on the cake.Thank you again and a special thank you to Sebastien :)

I’m really pleased with the quality of work done by this company-they repaired my dishwasher a few months ago and this time I booked them for my washing machine. While here they also did a clever repair on my fridge door- at no additional cost- they seem to take pride in looking after their customers. Finding such an excellent service is rare and I’d wholeheartedly recommend them

Called them out to fix our Amana fridge freezer. Very professional, pleasant to deal with. Dismantled the machine and discovered the compressor was on its way out. This item was out of stock from the supplier, but at £500 it wasn't economical to repair. So they will only charge me the call-out charge and not the full repair charge. Very decent and honest. Will definitely use them again and will also recommend them happily.

I am very happy with the service received form Appliance Vitals. Engineers arrived on time and very professionally repaired my washing machine. Having listed the issues during the booking online, they already had all necessary parts with them and therefore progressed with the repairs straight away.Very efficient.

Very satisfied with the service. I requested same day visit and it happened within the time period they promised. Very professional approach, gave advice what to do to avoid the same problem in the future. I know who to call if I have any problem with our appliances. Good customer service too, I had problem to book the visit online and they helped me with that. Thank you!

Appliance Vitals came to repair my washing machine which was not draining. Amin insisted that I empty the cupboard next to it & spent half his time in there.When I tried to use it next time it did exactly the same again. I contacted Appliance Vitals but as it was just over a month & they only guarantee repairs for 1 month, they refused to come unless I paid a reduced fee again. First red flat is they don't have a mobile, only email, so you cant immediately contact them. Second red flag is only guaranteeing a repair for 1 month is far too short. I was furious that they now wanted me to repay for what they should have done the first time. Got another plumber who successfully repaired the machine with a 6 months guarantee & a mobile. He could not understand why Amin had made me empty the cupboard as no pipes from the washing machine go in there. I am very upset that not only did they waste both my time & money but led me to believe that all was well when it patently wasn't. They did not treat me well at all & their after sales service was appalling - they did not do the job they were paid for. I am an OAP & expect a degree of care & help both of which were sadly lacking . I requested a refund but guess what, the emails stopped being answered. I was always taught that any company can give you a service, but where they show their true mettle is their after sales service. Boy did appliance Vitals fall badly down on that one. Very bad company with no principles.

Our washing machine got blocked and checked the filter, removed some gunk" but the machine still showed an error message for a block.Contacted Appliance Vitals