Babas Indian Takeaway

The food was nearly 2 hours early and when I rang up to speak about the order the customer service was disgusting so so so rude!!! The time I got home from work the food was freezing cold and had to reheat my takeaway which was an absolute joke considering I ordered it to arrive at a certain time. Poor service rude people on the phone. Never ordering again.

I regret to share my deeply disappointing experience with this takeaway curry. The mere act of ordering turned into a test of patience as the food arrived a staggering 2.5 hours late. This delay would have been somewhat manageable had it not been for the shockingly rude customer service that accompanied it.The sheer lack of professionalism exhibited by the staff was astounding. Their tone was dismissive and unapologetic, as if my time and satisfaction held no value. The curry, when it finally arrived, was not only cold but also seemed to have lost any semblance of flavor during its extended journey. It was a culinary disappointment that could not be masked by the inadequate reheating I attempted.To summarise, the abysmal punctuality and woefully inadequate customer service overshadowed any potential merits of the food. I am left feeling utterly unsatisfied and bewildered by the disregard shown for basic customer expectations. I would strongly caution anyone considering this establishment to think twice before subjecting themselves to such a regrettable experience.

Food quantity is big enough. But unfortunately, chicken Tikka and lamb korma was very sweet like a desert. Both taste the same only the colour was different. When I contacted the restaurant they just argue for nothing not all valuing customer feedback. Very disappointed with the food and the customer care.

We ordered from Babas for the first time tonight.The delivery was quick and the food was fresh and piping hot.We ordered four different curries and they were all super tasty. The quality of the chicken was great, really succulent.The moglai was particularly tasty.Very happy customer and I’d definitely recommend.

If I could give under 1 star I would.The food arrived very late, with no apologies. We dished the food up and on the first mouthful the food was stone cold. I instantly called back, to be told as I had dished it up they would not replace or take back, I should of left it in the containers. I tried to explain that I am not in the habit of eating from containers and usually like to eat off a plate. They refused and said I could haveca discount next time, believe me there will never be another time, and I can only assume they want it left in the containers so they can give to the next unassuming customer, once they can take it back and heat it up !! For another trip out.What an incredibly rude, arrogant person who will quite happily take cash on rhe doorstep ( without offering a receipt may, I add)!!! And slam the phone down.Hopefully you have a good microwave for your meal up.

I would echo some of the comments here about delivery taking longer than the estimated time, but when it arrived it was the tastiest Indian takeaway I've had in Plymouth so well worth the wait!

Do not use. Will never use again. Food delivered was inedible, not interested in helping just told they were too busy and it was my problem.Food arrived after 1 hr 45 mins after 2 phone calls. I phoned up after 1 hour to get an update and was advised the food was out for delivery. 45 mins later the delivery turned up stone cold. The food was delivered by a kid who just gave me the bag and ran off. No opportunity to check the food. As soon as I got it in I checked it and all the dishes were cold, the chips and breads felt soggy and stale! I called up straight away to let them know only to be told I was wrong because their food bags keep stuff hot for 3 hours!!! Asked for a refund but was told they can’t do refunds and will give discount off the next order, not gonna happen! I then insisted I wanted the driver to come back and take the food away and get a refund, they weren’t able to do a refund before 10:30 because the machine doesn’t have enough credit on it, I wasn’t born yesterday!After being hung up on twice I finally spoke to someone else who again basically told me I was lying….he eventually offered a 20% discount which is shocking considering the food was genuinely inedible and went in the bin.Have been using babas for years but now they just don’t seem to care, lie to customers and don’t seem to care about their food, such a shame!