Carpetright

Two guys there on Monday gave helpful advice and couln't have been more obliging in loading car etc.

Their Salesman Liam was amazing! Very patient and friendly, and an expert in carpets. We found an excellent carpet and are very satisfied

Excellent Customer Service. Sales man wasn't pushy. Went above and beyond!

Our house was flooded last year. The insurance wanted a quote for like for like flooring which Carpetright were happy to provide. We went back to place the order and the staff were very helpful. We were called a few weeks later with a date for fitting. Paul who fitted our lovely wood effect vinyl was a diamond. I cannot fault the service we had from Carpetright nor Paul who fitted it. Will definitely use them again.

Highly recommended, extremely helpful sales team, also Darren the surveyor, and exceptional service from Paul and Reece who fitted my carpets today - they were very efficient and could not have been more helpful - extremely happy customer!!!

Nick took over my order for me as I came in late on a Saturday and he was absolutely fantastic got all my carpets ordered (after a few bumps in the road) and got pretty quick fitting 10/10 would recommend and Nick deserves a week off after dealing with me !!!

Nick has been with us every step of the way and been amazing, first class, knowledgeable service.

Don't bother using this brach if you want a Saturday fitting, even if you do get a date booked and confirmed, still no carpet customer service in branch is worse than useless, they dont answer the phone or respond to messages, when yo do get through they are incapable of actually helping and unwilling to make any attempt to figure out how they could correct their screw up, and repeatedly accuse us of making a mistake.On line customer services confirmed that we did have a fitting booked and that the store was aware but still unwilling to help in any way. On line customer services had to book fitting through the Swansea branch.Still can't explain why the guy in store was insisting that we were wrong and needed to know the name of the person who confirmed the booking, yet customer services said they could see the booking and confirmation.My advice is to avoid these mupets and use the local carpet shop that actually care about the customer.

Having used Haverfordwest branch for flooring before and receiving excellent service, we had no hesitation in returning. Once again Liam was extremely helpful, making the process of ordering so easy. Great customer service at this store.