Palace plumbers

Thought I was dealing with Palace Plumbers, but turned out to be a company called Property Maintenance 365 Ltd. I required a replacement klic klic sink plug.Responded to my call and plumber arrived next day. However, had to phone following day as sink was leaking. Spoke to Ricky who has promised on 4 occasions to send someone round to attend leak. I'm still waiting for someone to arrive , nearly a month from my first contact. So wasting my time hanging around in doors. This isn't a company I would consider contacting again. Payment was request in advance and by Bank transfer so very little consumer protection. Finally after 7 failed promises ( over period of 5wks )a plumber did turn up and the leak dealt with at long last. Disappointed to find several weeks later leak reappeared and found out plumber had only put sealant around joint which had come loose.

I wish I had known about them sooner! I’ve had terrible experiences with plumbers in the past, so I was apprehensive about having them round, but boy was it a breath of fresh air! They were polite, didn’t make a mess and knew exactly what they were doing.

Fast service and great job - many thanks! On issues from start and finish. We called and they arranged a date. On the day they arrived when they said they would get here. Our boiler was installed. Happy with the whole set up. Would recommend.

I had booked an appointment with a boiler engineer for a general service and had to cancel last minute, I really thought they would not give me the next appointment for at least 15 days; however, they rescheduled the appointment with me within a week.