Ruxton Independent Estate Agents & Valuers LLP

One year with them and then have to leave only because my office location was changing....never want to live the place I stayed.....must say everything moved smooth as much as possible with them. Very honest and practical team. Tracy and Vicky from lettings team make it easy for us. I must say they have full potential to become a global player within entire UK. Thorough professional team. Very very satisfied with Ruxton Lettings Team. #Ruxtonrocks..We will cross lines in future as well..

We selected Ruxton's to sell my mum's property after having two other agents come round to show us their services. Craig from Ruxton's was professional, helpful and not pushy (unlike one agent who did not endear himself to either me or my wife). Ruxton's valuation of the property was sensible and within our own expectations of price and we found a buyer quite quickly. The property was originally bought through Ruxton's so we knew that they knew the area and the property in question. Craig was our main contact throughout and was always very professional particularly as we had had a difficult time with the chain breaking down on two previous occasions. I am pleased to say that we finally completed this week. I would recommend Ruxton's to anyone who is looking to buy or sell in the Solihull area.

I highly recommend Ruxton for your estate agent needs! They handled my entire property sale process with the utmost of professionalism and efficiency, showing unrivalled care and commitment to getting the job done with genuine care and compassion for all parties involved. Totally committed to ensuring my sale went through as quickly and seamlessly as possible, a special thanks to Graham for his knowledge and advice at the start of the sales process and to Helen who demonstrated tenacity and dedication to ensuring the sale went through to completion. Always available and quick to respond, I felt I was in great hands with the Ruxton team. They’re knowledgeable, are on point with their valuations, communicated regularly to ensure I was aware of the development in the after sale process and highly respectful throughout. Real stars in their field and I don’t hesitate to recommend them.

This review has been a long time coming. So first I’d like to apologise to all the wonderful staff at Ruxtons.Over the last few years my husband and I have bought and sold properties through this estate agent as well as choosing Ruxtons letting department. On each and every occasion the service has been exceptional from beginning to end. For example Sonia was there to support us when we first made contact regarding selling our house, after Graham had been out to value . She was so helpful, kind and supportive and always available or would call back. Nothing was ever too much trouble. When the house price was agreed we were passed over to Helen and received the same outstanding service again. Helen would regularly update us, keeping us in the loop, was at the end of the phone or would call back if we had any concerns or just wanted to ask her opinion about something. If Helen was out of the office we would speak with Craig, who was just as helpful. And the great thing was they all communicated with each other so you wouldn’t be phoning repeating the same thing over and over, because they were all up to speed with the sale. Wonderful service from the beginning to end of the sale. This has been the same when we have bought through Ruxtons.We also deal with Lettings and Vicki is our contact. The same as the other staff, Vicki is very professional, personable and so lovely to deal with. She has always been there to support us, work with us, talk us through any concerns and generally be a great negotiator between us and the tenants.So thank you so much everyone for making something that could be so stressful, an easier journey.Elaine and Ian Boulton

I am so pleased I chose to use Ruxton - what an excellent team. Consistently good customer service from start to finish - very friendly yet so professional at the same time. Nothing ever seemed too much trouble - always making themselves available to deal with any queries or concerns. They communicated with all parties on my behalf and were more than instrumental in bringing the sale of my property to a successful conclusion.A pleasure to deal with - I would thoroughly recommend with no hesitation. Many thanks Nav and all at Ruxton.

We have rented a property in Chancel Court from Ruxton last year December and stayed there for 11 months.We had to relocate for official purpose.On December 2020 when we entered the property covid was in its highest peak in UK.After we stepped inside the property the first word which came out was 'WOW'.Our relocation was from India and everything was virtually done by Ruxton. The property was spotless,was in excellent condition and all the electrical appliances were brand new and was of the top most quality they have provided.During our 11 month stay during any issues Tracy was always there to help us .She also made sure to visit personally and sort it out with ever smiling face within 2 days max.We wish we could continue with them in our new place also but they don't have properties in our present location. We wish all the best to the entire team of RUXTON .... an ultimate place if you are searching for property in Solihull.Thanks a lot Ruxton.

I was recently faced with the daunting task of having to sell my late mothers property, this being a truly superb luxury apartment in a sought after corner of Solihull. Approaching a few of the new names" agents

All at Ruxtons are professional, thoughtful and very helpful. After a long time of searching for a new home. We had pretty much given up. Then we met Craig at our now new home. He was smart, polite and knowledgeable of the property that they were selling. He answered our questions and gave us time to look around. To me, knowing what you are selling is key. It seems all other high street agents don't care to find things out. Such as I asked Craig the council tax banding. He knew. Then right up to the day of our exchange, a few days prior I'd drove past to see they had taken the sale sign board away. Unlike to that of a neighbour at my previous address. Who had been in for over a year, and the sign remained up. It was only the wind that brought it down. And still it remains on the drive! Even today Nav has gained information for me from the previous owner and past on our kind wishes.It really is the little things that go a long way. And know what you are selling!! Thank you Ruxtons. We can only highly recommend your company.

Just old fashioned, good honest advice and help in finding a tenant that appreciates me being a great landlord. If you want tenants that respect you and your property this is the company to use. They enjoy giving a great service, with a no nonsense approach. It’s no problem finding tenants but finding the right one for me isn’t so easy. Thanks . Peter & Liz

We used Ruxtons to sell our house. From start to finish the team at Ruxtons could not have been more helpful or reassuring. Very professional, experienced staff, with a great understanding of the local market. The customer service was top notch.