The Agent | Estate Agency Lincoln

We could not recommend the Agent highly enough. Especially Tom, who was our local Agent with the support of Claire. The customer service is second to none, we found them to be friendly and knowledgeable. They went over and above what was needed to get our chain through to completion!

My experience with this Bunch of clowns resulted in their own paying client (the vendor) losing over £7k from our deal due to misinformation repeatedly provided by THE AGENTFurthermore, It became necessary due to the incompetence and shear arrogance of one the partners, for me to take legal action against him for damage to my vehicle resulting from his stupidity....the appalling reputation enjoyed by estates generally is well deserved here...AVOID..!!I've written an open letter to my residence association warning anyone considering engaging this company, to steer well clear.Thank you for your response, I am grateful you don't wish to too and fro and waste any more of my time, I think your response simply confirms my assertions regarding your general attitude to your clients and on that subject, I see no evidence to support your claim that your vendor was satisfied and in fact I have written text evidence to the contrary and I will willingly add that to my future reviews should you so wish.

Having used various estate agents in the past for associated companies I can easily say this is the best one yet. So easy to deal with when you have a dedicated agent at the helm and Tom Bell has to be one of the best in his field .Wonderful work and refreshing change from the usual high street bunch.

From our first viewing of the property we purchased to the final completion, Charlotte from The Agent has been fantastic. The whole process has been effortless and very simple. Any questions were answered very quickly and Charlotte was always on hand to answer my calls. Never was anything too much trouble and we couldn’t have asked for anything more. The friendliest and most efficient estate agents I have worked with!

Simply Brilliant Service!Bought a new-build house with Bernard acting as agent for the builder. Bernard has been brilliant throughout the buying process from our first site visit, to getting the keys. Kept us informed, answered any questions we had, always got back to us promptly and quickly sorted any issues. Hard working, with lots of experience and knowledge, really practical and gives great advice including suggesting local solicitors and carpet fitters we could use. He was just as helpful after the sale has gone through too in answering any queries and questions.I’d recommend using The Agent for any property transactions - can’t praise them and Bernard highly enough!

The service provided by Charlotte was very professional and she was very approachable and friendly. Our calls were always returned promptly and she was able to sort out any queries we had, which helped tremendously as moving house is not easy!!! I would definitely recommend The Agent. Thank you Charlotte.

Charlotte was outstanding, they always got back to you, and helped with the sell, and buying, with contact with solicitors, I would highly recommend.

Charlotte Jones has once again worked her magic. Moving again after 2 years, somewhat unexpectedly, she sold our house quickly and effortlessly. I seriously hope never to have to move again but if I do I will definitely ask Charlotte to help.

I couldn’t recommend The Agent more, especially Charlotte Jones. From our first meet, Charlotte was completely invested in making sure my house was sold exactly how I wanted it to be with my best interest at heart. She backed myself and my partner all the way whilst purchasing our first home together and always made sure the solicitors were keeping up their end of the job! Charlotte is professional, punctual and enthusiastic and she genuinely cared about us getting in on time and without any extra ‘house moving stress.’In the future, if we need to move again, there’s no question which estate agent we would choose.

We had to sell a cousin's property because she had been taken into care. We had never done anything like this before, but Charlotte guided us through every step of the way. She kept in close contact so we knew exactly what was happening, and even when our solicitors seemed a bit slow, she eased things along to a successful conclusion. I honestly think without Charlotte, we would have been nervous wrecks. In our opiinion she is a complete star.