Hatfield Swim Centre

Disappointed. I was excited to swim again but the adult lane session is 1 big area (enough for 2 lanes). You can't swim properly because you have to check every few seconds whether you're going to bump into anyone. Changing rooms not very clean. Also a very expensive swim. Can't believe this is a leisure centre.

Been coming here for years, more recently with my toddler who loves the splash pool, that along with attending the Swimbies classes has built his confidence amazingly and now loves to be in the middle pool with his armbands on. The fresh flooring around the splash pool looks good. Prices are decent and makes it easy to have a nice family afternoon out without spending too much.

Love this place. There is a little pool for small babies and toddlers with slide and waterfalls. A middle size pool with toys including noodles, floats and balls and theen the big pool with a diving board. Always travel past 3 other pools to get to this one.

We went Monday 12 am. with my sister and 3 year old nephew to the swimming pool. We bought the tickets from reception and we were told that we can go inside. The moment we got into the pool, a guy named WILL, has started SHOUTING LOUDLY AND VIOLENTLY towards us to get out of the pool because it's closed. He could have calmly explain that it will be opening in the next 5 minutes, because he took the sign of after 5 minutes. The child started crying, he was scared of the violent outburst of the guy's voice. Does the management of BETTER GYM even exists? Do you people read the reviews,do you manage your own employees. I think that someone who's in charge of a public venue should be more considerate with people, especially children. It's disgusting and ludicrous to say the least,I'm planning to take it to the court if you people don't have any kind of reaction to this situation.

Swimming pool was cold. We were told we weren’t allowed to get a float for our 7 year old despite four other people having one. Heard a lifeguard tell an old man that he’s not allowed to use a snorkel. Showers were cold. No parking.I had gone here as a child and remembered it being fantastic. It is definitely not the case anymore sadly. The only good thing there is that they have diving boards unlike most other pools.

How ridiculous you have to book for a swimming pool what are the expecting thousands of people to turn up remember the old days when you could walk in have a swim when you fancy it or had the time to fit it in not now you have to go for a list of options and if you missed the option for that hour you can't go supposed to be for the mental health and fitness of the community it's just another barrier for old age pensioners and people who haven't got access to booking over the phone via computer etc absolutely ridiculous

The Hatfield Swimming Centre I recently visited was an incredibly disappointing experience. The facility itself lacked sufficient space, limiting the number of people who could effectively exercise. To make matters worse, the showers were disgustingly dirty and unappealing. However, what stood out the most was the demeanor of the majority of the employees. They appeared unhappy and treated customers with a remarkable level of unpleasantness, as if we were to blame for their own personal troubles.Although they advertise a more affordable membership, they follow a similar approach to budget airlines like Ryanair. They charge for any additional activities you wish to engage in, including a ludicrous fee they refer to as water splashing." If you desire to go for a proper swim

I wouldn't reccomend going. The gym is sub-standard compared to its local competition, but I could easily work with that. What bothered me is they're always finding some reason to shut.Bank holiday weekends they shut early, Fridays they shut early. They ask for £35 and end up shutting all the time. The staff are dreadful too, all teenagers who don't want to be there.One machine broke and wasn't fixed for weeks.

Rude. Don't do this don't do that.You can't use that pool. Snatching the balls and floats off the little one.Miserable staff. Why let us book if we can't use the kids pool??? Wasn't allowed in big pool. Wasn't allowed in kids pool as a swim lesson was going on. Even the swim coach was miserable. Ridiculous! Waste of money. Upset child and her friend. I even told the staff Don't tell me what to do. I've paid for my child to swim.Maybe next time. Don't let adults book of we aren't allowed to use the pool for our kids! Staff look about 15!Avoid avoid avoid.

The most awful place I've ever been The gym is a farce; there is not much space, and only a few people can exercise in the gym. Showers are filthy and repulsive. Above all, the majority of the employees seem unhappy and really unpleasant. They treat you like you are the cause of all of their suffering. It appears that they provide a less expensive membership, but, like Ryanair, they charge you for any additional activity you want to have. They charge you for something they call water splashing