ABC Property Shop

EDITED below to add reply as no reply function available.Disgraceful company leaving a vulnerable adult with no water or heating in a mouldy house. Terrible customer services absolutely no empathy or effort to resolve issue. Steer clear.EDITED to addThe issue with the boiler has been known about for 12 months never mind 48 hours. This is what happens when a very old boiler is left to rot and not properly serviced because parts are no longer available. All very avoidable and bordering on negligence. 1 heater was dropped off 12 hours after the problem was reported at 9pm after repeated phone calls. By then it was the equivalent of putting a candle in a industrial fridge and cost £14 to run for half a day.I understand that you are just an agency and not the actual landlord but maybe you should keep an eye on the type of owner you have on your books. From the outside looking in it looks a lot like a slum landlord who doesn't care one bit about their tenants living conditions and only about how much money they can squeeze out from their investment by scrimping on important things like boiler care. Also maybe keep the properties you look after closer to where you are actually based as then you would be in a better position to offer support when problems arise.

I have just viewed a property with ABC Property shop the agent was very approachable, knowledgeable and made me feel comfortable. The staff in the office have also been really helpful.

After making the tough decision to sell my late mothers home, it was important to me that I listed the property with an agency that cared. After much research I decided that ABC was the only agency I wished to sell through. Brett arrived at the property and instantly put me at ease - he was warm, engaging and delivered information in a clear and easy to understand manner. The house was listed within 24 hours. This was very impressive to me! Brett worked tirelessly to ensure that I was kept in the loop with vital information regarding the sales process. I would have no hesitation in recommending this wonderful agency to anyone looking to sell. Thank you team ABC. Keep up the great work!Special thanks to:Brett is an absolute delight to work with. He kept me up to date with the sales process and worked tirelessly to ensure a smooth transaction. He is an absolute credit to ABC and I would like to personally thank him for all that he's done over the last 6 months. Thank you again Brett.

Truly professional, Brett is dealing with the sale . Good representation of the property, photos and video are lovely.I would recommend

ABc lettings are so very polite an helpful altho it wasn't was we needed they said they would keep an ear out for a more suitable property for me thank you x

ABC Property Shop are very knowledgeable and are always prepared to go the extra mile. I appreciate the help they gave me when I was looking at flats in the area.

Would give 0 stars if possible.Absolutely the most rude and condescending people I've ever had to deal with.Roll off generic speil as a response to issues raised. Do not listen.Looking through previous reviews, it seems my view is held by others. I think the replies you give to reviewers demonstrate the condescending tone.●●●●Avoid at all costs●●●●

I don't usually give feedback, however I must say I had a good time with this agency, very helpful and competent.Thanks for the support, I recommend it ;)

Just be careful when asked to pay one week application deposit.They declined our application and refused to refund 1 week deposit of 170£ saying we provided misleading information.