Clements Travel Ltd

We used Dylan to plan our first trip to Aruba amid the pandemic. He made everything go extremely smooth. We were traveling with our one year old out of the country for the first time and he has everything hooked up to make our boys stay special. Crib was in the room and set up when we arrived, booked us a palapa by the pool with a pack n play every day and had people at the hotel check in with us daily to make sure everything was going well. We will definitely be using him again to plan more of our trips!

My husband and I worked with Dylan to plan our COVID honeymoon back up plan at the Ritz Carlton in Naples, FL and I cannot say enough about our experience with him. From the very beginning he was responsive at seemingly all times of the day so that we could plan our trip quickly as it was a bit last minute. He went above and beyond by calling multiple resorts for us getting information on their COVID policies. After discussing many different options, he helped us secure a wonderful deal on a room package at the Ritz. Upon arrival, Dylan checked in with us a few times to make sure all was well but was never at any point over bearing. We had a couple minor mishaps with our check in that were smoothly handled by the hotel, but Dylan still went above and beyond by contacting his connection at the hotel to fully remedy the situation. We will absolutely be recommending him to our friends and using him for our next trip!

Dylan sorts out all my travel reservations, and I have recommended him to my friends. He is available 24/7 and will fight to get low prices matched and benefits applied. Whether it’s waking up at 3am his time to ensure a pickup went as planned, hounding a hotel to match an internet rate AND apply status benefits AND Virtuoso benefits or meeting up for cocktails, he’s your man.

I have had a large number of experiences of booking travel through this company. Dylan has always been amazing and follows through with every little detail. It is so cool to go on holiday and know that there is someone there just a phone call away if any help is required straight away. Would highly recommend this company as the service is exceptional.

Bouche of Thieves . If they ask you to pay £5 for registration DO Not pay. If you do you are in a contract. That’s what they will tell you after they charge you £????????.

In what has been the most difficult time of my life, with an unforeseeable family tragedy and in unprecedented times, my travel agent Dylan was able to secure me a flight home to Australia from London amidst the pandemic. Despite the barriers to entry from almost every country, Dylan was available any time of day across multiple time zones to answer any question or query that I had. The understanding that he also showed during this time is commendable as I'm sure I wasn't the easiest customer. I truly felt that he had my best interests at heart and that the service was of the highest quality.Thanks again Dylan.