Nationwide Building Society
30 Reviews
- Friday9 AM–4:30 PM
- Saturday9 AM–12 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday10 AM–4:30 PM
- Thursday9 AM–4:30 PM
About the Business
Nationwide Building Society 5/7 Parliament Row | Current account, Mortgage, Savings and other personal finance in Stoke-on-Trent | Visit your local Nationwide Building Society at 5/7 Parliament Row in Stoke-on-Trent. The world's largest building society, run for the benefit of its members. Helping you with your Current account, Mortgage, Savings.
Contacts
Call Us
+443452660595
5/7 Parliament Row, Hanley, Stoke-on-Trent ST1 1PW
Hours
- Friday9 AM–4:30 PM
- Saturday9 AM–12 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday10 AM–4:30 PM
- Thursday9 AM–4:30 PM
Features
- Wheelchair-accessible entrance
Recommended Reviews
Noel Jebson
07.03.2024
Nationwide Building Society
I had a lot of money withdrawn on a few occasions, fraudently, didn't want to know because I gave my sister my pin num, I would imagine that most people give them to family members good excuse isn't it! 0/10 the staff leave a lot to be desired, hanley economic castle. Hanley. The opposite , caring lovely staff, 20/10
Mike Flash
17.02.2024
Nationwide Building Society
Closed every time I try to call after work. With a 16:30 closing it seems to only cater for the elderly with time on their hands or those that use internet banking. They don't cater for the hard working middle earner.
Geoff Wilson
16.02.2024
Nationwide Building Society
I don’t need to visit my branch often but on the occasions I have staff have been excellent and I have always come away with a successful outcome. I have been a Nationwide customer for nigh on four decades now and that statement is accurate for all that time.
Andy Snape
08.02.2024
Nationwide Building Society
When ever I've been into the Branch of Nationwide Building society in Hanley , I have always found the staff very helpful. Thank you Nationwide .
Sammy Rank
07.02.2024
Nationwide Building Society
Really disappointing! Checked the Nationwide website re making an appointment to open an account for my newborn - nothing states that an appointment is needed, made a special journey, newborn in toe (factored in feeding times etc) only to be told in branch that I have to make an appointment!!!! - the cashier stations were manned and two other staff were floating" and dealing with customers as they come in - am I not a customer that has walked in and needs assistance?? Puzzled!Nobody then attempted to help me arrange an appointment!! Frustrating."
M A
03.01.2024
Nationwide Building Society
absolutely useless told me that thay had orderd me a new card found out over 2 weeks later that no card was orderd made a complaint which is being investigated, place not fit for purpose, Newcastle branch is very helpful and friendly
Nick
20.12.2023
Nationwide Building Society
Great building society, fantastic staff very helpful very polite.Clean tidy.Fantastic
A Ata
20.12.2023
Nationwide Building Society
Bit disappointing, nice new branch with only 1 cash machine inside. One outside on Main Street where you can’t put instant cash deposit. Old model where you need to put on envelope.Modern cash machine with instant cash deposit inside branch is only one, and you need to Waite as usually 3-4 people waiting to use it .I mentioned this to one of the staff but seems they not interested.Otherwise nice small branch.
Jean Heighway
18.12.2023
Nationwide Building Society
Fantastic service from the Stoke staff yesterday. So helpful and friendly; completely different experience to other banks/building societies that we visited. Opened two accounts without any issues and cannot praise them enough. The building is modern, inviting and well laid out. Thanks to all.
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5/7 Parliament Row, Hanley, Stoke-on-Trent ST1 1PW
Nationwide Building Society