Douglas Allen Epping Estate Agents

Ian and his team at the Epping branch were exceptional in helping us complete on our property. The service provided from start to finish was fantastic and having been in the property business for many years Ian and his team made our transaction stress free, quick and easy. Couldn’t recommend enough - look forward to working with you all again very soon.Dean and John Fosh

Having asked for valuations from most of Epping’s estate agents on our property, Douglas Allen were by far the most professional and on the ball from the get-go. They were excellent at explaining how they would market the property and all the tools they would use. Communication was genuinely great throughout the whole sales process, you can really just sit back and let these guys get on with the job knowing they are doing their best to sell your property. Special thanks to Lisa and Jack who were a pleasure to work with right through to exchange and completion. Highly recommend.

Superb job done!Ian, Tanya, Luke and other team colleagues at Douglas Allen Epping were brilliant in helping us sell our flat, which was completed last week. We have used Douglas Allen for buying/selling of property for the past ten or more years and the reason why is because of the outstanding professional, knowledgeable and friendly service they have provided and continue to do, which is great! Ian and Tanya kept us informed all the way during the process of selling the flat. They had our trust and confidence in them every step of the way. Always kind and friendly, reassuring us things would work out, having a great sense of humour, being patient with our queries and extremely helpful. Cannot thank Ian, Tanya and team enough for seeing us through to the end of the process. Would also like to thank Liam and Jack for the initial set up, but it was Ian and Tanya who got us through to the wonderful end result of completion and they have our utmost gratitude, thanks and confidence in them, and would not hesitate for a second to use them again if need be and to highly recommend them/Douglas Allen Epping. MASSIVE THANKS Ian, Tanya and team! Warmest regards, Stephan & Jackie M.

Douglas Allen were amazing with helping us sell our house. We were on the market for a little while with someone else when we reached out to them; Liam, Jack, Denise and the team really made the process seamless from correct valuations, using the online portal for updates and buyers positions etc (really nice touch). Just a really great team and Jack was especially good and keeping us up to date and in the loop of what was going on every step of the way.!Thabk you again guys, great work!

Talia and Ian worked professionally and very hard on behalf of their vendors, but also as a purchaser I was kept well up-to-date. They rightly challenged us to view properties that we would have otherwise discounted and they went above and beyond expectations to secure a position that all parties were happy about on our purchase. Thereafter it was a very smooth transaction, supported by the team.

I felt compelled to post a review following our experience using Douglas Allen, and more specifically working with Jack Spittlehouse at your Epping branch. Jack has really gone above and beyond throughout our sale and purchase. His service, attention to detail and communication have all been exceptional throughout. He has dealt with an extremely difficult transaction and handled the whole thing amazingly reliving us from the pressures of moving.Everyone was have spoken to has been helpful, professional and prompt in replies.It is not everyday you can comment on how outstanding service is, especially when moving house. We are due to complete in a couple of weeks and look forward to sharing our experiences of the service Jack has provided to friends, neighbours and relatives.

One of the greatest customer service that I have ever received! I am looking for properties in Essex and thankfully my path has crossed with Epping Branch. I can't be any more grateful with the excellent support that Ian White and Owen Masarella have given to me. They are truly experts on their topics and they simply want the best of their customers. Definitely it should be your go to agency!

We have had a great experience with Jack and the team at Douglas Allen, Epping. From the start Jack was really engaging and his understanding of the market was second to none. He went above and beyond to ensure that he was giving us the best service possible. I am sure he has a lot of listings but the service felt very personal and nothing was too much trouble. Jack and Lisa in particular have been a pleasure to deal with and I couldn't recommend them highly enough. We have a number of people we know that have now sold their properties through him and I wouldn't hesitate to recommend him and the team to anyone looking for an honest, hard working partnership to enable them to sell their property.

Thanks to Ian and Tanya at the Epping branch, the sale of the house went very smoothly. We were kept up-to-date regularly and nothing was too much trouble.

Douglas Allen were excellent to work with, as we made out move to Epping.Lisa was really good at showing us the right kind of properties (even persuading my wife that town house living was excellent). She showed us the house we eventually purchased, and helped throughout the process.Both Jack & Liam were great to work with as we made our way through what can be a complex process, but they all made it pretty straight forward.From a general communications and update perspective Denise was excellent. Weekly updates on our status & our vendors status is something simple but really effective, other estate agents could learn a lot from this simple thing.Overall we would definitely recommend Douglas Allen.