Love Open Water Canary Wharf

A totally unique and breathtaking place to swim, it was surreal to be in the water surrounded by skyscrapers. The water was a bit cold but once you were moving about it was fine. The staff were so lovely and helpful. There are changing rooms but the Canary Wharf public toilets are nice and clean so I used them instead.

Regrettably we had a really poor experience. The online booking enables you to book onto a waiting list if water is already full for a time slot.We were on the waiting list and arrived at the water for our first visit in order to swim, or wait if we needed to.There were no other waiting list people in attendance, the water wasn't at capacity and yet we were refused access to the water by the very overly stressed manager of the water. We left feeling like we had done something wrong because of the tone in which she spoke to us. I get someone can be stressed but there is such a thing as customer service and courtesy. It makes me feel i'd never want to go to a ACTIO facility again. They are very overpriced in my view anyway - £8 for a swim.It was a real shame because it seems they have very lovely volunteers.

Absolutely amazing, the staff are fantastic, the water quality is brilliant and the location is stunning. NOWCA do a great job at making you feel safe and organise every venue so well. The booking system is really easy and the waiting list works really well, meant that I was able to swim during the worst of the heatwave after people had dropped off, you get 2 hours to accept a space once you have made it to the top of the waiting list and you will be emailed to be alerted to this which is a really easy system.The work that NOWCA does it really crucial to my mental health in London and I really couldn't be more grateful for being able to swim somewhere safely outdoors, so close to where I live and with space to enjoy the water unlike the lidos. Keep up the good work, I will be coming back again and again and again, I bought 10 swims for £70 so gotta use them up!

Really enjoyable swimming location. Water is lovely and surprisingly clear, although colder than expected so might be worth bringing a wetsuit if you plan to swim for a while. There's a nice spot to sit in the sun before/after. There appears to be 2 swim huts so would recommend arriving ready to swim and maybe a swim robe to change under after. There are toilets nearby. Bags are kept behind the desk in a pile which seems relatively safe but there's no system so I wouldn't want to leave any valuables there.

Went there today - first but definitely not the last time. Staff is friendly, location is different (comparing with other ponds - Highgate,Hyde park but these two has got their qualities) this is proper urban.Water is clean ( you can see people next and around you when swimming unlike in places I mentioned before) and temperature was 18.3 which is really pleasant. I have been without swim suit and really enjoyed it. Would I recommend it - YES - as I enjoy cold/open water swimming and bonus is it's only few stops from me.

Fantastic plan for open water swimming, clean clear water, excellent staffing, lifeguards on the water, changing huts and public toilets. You can either bob about and dip or swim laps. A wonderful experience to swim in middle dock Canary Wharf. Community are fabulous too.

Great facility and friendly staff. Lovely fresh and clean water!

Clean and clear water! Had my first swim today and it was glorious. Fully booked Sunday 12.30 slot with swimmers of all abilities. With so many first timers, I did notice they did run out of swim buoys so perhaps being your own if you choose swim without a cap (as I do).Now I’ve got my wristband the entry will be much smoother!

Great new spot to swim in London - quite bonkers to be swimming surrounded by the big buildings (and office workers drinking). Water is surprisingly clear but felt a touch chilly than other open water venues. The only downside is the lack of changing room so arrive ready to swim (and be prepared for a public towel change afterwards)

Gorgeous location. Clean water. Facilities slightly limited but there’s a loo nearby and a changing hut. Staff are friendly and helpful- been a joy to swim after work or on my lunch break and no stink of chlorine!